Case Coordinator

We are hiring a dynamic, detail-oriented Case Coordinator in the New Haven, CT area!

The is an in-office position, with a Monday through Friday (8am - 5pm) schedule.

At Total Care Homecare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.  

​We strive to offer benefits that reward the whole you!​ 

• employee wellness programs 
• flexibility for true work-life balance  
• holidays & paid time off   
• continuing education & career growth opportunities 
• company-wide support & resources to help you achieve your goals.  

​Take your career to a new level of caring. Apply today!  

Job Summary

The Home and Community Bases Services Case Coordinator is responsible for overseeing the services provided to a caseload of clients daily. This responsibility includes interfacing with clients/families/employees to ensure quality service delivery. Coordinates and ensures the scheduling of client cases on a daily basis. This includes selecting the appropriate caregiver, communicating with the family or client on an ongoing basis regarding staffing.

• Assists in the process of interviewing and hiring of caregivers and participates in the orientation of new caregivers.
• Processes payroll for caregivers on a weekly basis.
• Anticipates staffing needs and works with the Executive Director and/or Business Manager to ensure that an adequate pool of employees is maintained.
• Participates in the on-call rotation of the agency.

Education & Experience

• High school education or equivalent required.

Skill Requirements

• Scheduling and data entry experience preferred.
• Ability to coordinate many activities at one time.
• Strong customer service skills.