Growth Product Manager

Meet Leaf Home, the leading provider of technology-driven home solutions that is on a mission to make homeownership easy. With more than 50% of consumers worried about the cost and effort of home maintenance, we focus on delivering remarkable, end-to-end experiences. Trusted by more than 1 million homeowners across US and Canada, Leaf Home is America’s largest Direct to Consumer full-service provider of branded home services and products. Leaf Home and its products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House and other consumer review platforms.

Powered by people, Leaf Home's innovative products and services are delivered with convenience, trust, and quality via 200+ regional sales and installation offices along with comprehensive field support offices in Las Vegas, New York and Hudson, Ohio. We believe we win together. Leaf Home has been consistently named one of the fastest growing private companies by Inc 5000 and recognized as a top employer nationally. Benefits of working at Leaf Home are wide-ranging and include: 

Industry-best compensation packages | Fully paid health, dental, vision insurance | 401k with company match | Paid Time Off including paid parental leave | Individualized career development programs | On-demand lunch program | Childcare assistance | Free gym membership | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women’s Committee

Apply today and together we will unlock millions of customers' dream homes and your dream career at Leaf Home.

Position Summary: The Growth Product Manager will lead the continued development of our growing portfolio of consumer-facing websites. This role will be a central conduit around which the core of our multi-billion-dollar business continues to grow; helping shape the strategy and development of key growth drivers and value creation. This role will sit in the middle of business, engineering, design, and data to understand the business, determine prioritization for initiatives, drive execution, while keeping all stakeholders in the loop.

Essential Duties and Responsibilities:

·          Have a deep understanding of the business, how each of our platforms drive value, core business KPIs, and the strategic goals the business is trying to achieve.

·          Develop, outline, and prioritize strategic initiatives which drive the digital platforms to provide business value.

·          Translate strategic initiatives into executable stories for engineering, design, and data teams.

·          Actively prioritize and manage sprints to ship solutions.

·          Own the performance and continual optimization of the digital platforms through rapid iterative testing. Includes testing design, data retrieval, and analysis.

·          Collect input from all stakeholders. This includes user research, surveys, feedback, as well as feature requests from internal sales, marketing, creative, and legal teams.

·          Collaborate daily with your peers in engineering, design, data, marketing, and other business areas.

·          Performs other duties as assigned by supervisor.

Experience and Minimum Qualifications:

·          Bachelor’s Degree preferred, or equivalent combination of education, training, and experience

·          5+ years of experience in consumer-facing product management; building, launching, and optimizing successful online e-commerce and mobile platforms and products.

·          Analytic mindset – approaches problems with an eye toward breaking it down into executable chunks, developing metrics to track performance, and ruthlessly optimizing toward those metrics.

·          Must be data self-sufficient; you don’t need to be a data scientist, but fully capable of pulling data, performing analysis, and generating actionable insights.

·          Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball.”

·          Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “win every day” mentality.

·          Hold oneself accountable and responsible while being self-driven in accomplishing goals.

·          Detail-oriented and can focus on task at hand by finding the most efficient and effective pathway to completion.

·          Excellent verbal and written communication skills at all levels to communicate with internal and external stakeholders articulately.

·          Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection.

·          Ability to provide timely and empathetic service through all communication channels keeping peer and customer needs first.

·          Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access)

·          Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Preferred Knowledge, Skills, Abilities or Certifications:

·          Bachelor’s degree in quantitative field – Computer Science, Business, Economics, Finance, Math, etc.

Travel Requirements:

·          Less than 10% domestic travel required.

Overtime/Additional Hours Requirements:

·          Additional Hours May Be Required (Exempt Positions)

Physical Requirements

·          Normal Office Environment

·          Indoor work in a climate-controlled environment.

·          Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Diversity and Inclusion Statement

Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.

Equal Opportunity Statement

Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).