Manager, Global Car Plans

FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

The Manager, Global Car Plans oversees the global car plan function ensuring compliance with FM's established policies and procedures and proposes recommendations to amend such policies when necessary.

This role provides both operational and strategic oversight to the United States and Canadian leased company car and employee-owned car cash allowance programs. The Manager, Global Car Plans must also provide guidance and support to European, Mexican and Latin American fleet administrators when needed. Overseeing the daily operation of these programs, the Manager, Global Car Plans ensures the efficient delivery of excellent customer service to nearly 2,000 North American car plan participants. The incumbent is primarily responsible for all vendor management activities associated with FM’s North American leasing management company. Furthermore, the Manager, Global Car Plans will develop the annual vehicle selector listings for senior/executive management review and oversee the annual fringe benefit tax calculation process for FM’s North American driver population.

This position closely collaborates with many other internal departments such as Risk Management, Law & Governmental Affairs and Human Resources.

Schedule & Location

This is an exempt, office-based position in Johnston, Rhode Island working 4 days per week in office with either Tuesday or Fridays available for remote work.

• Manages the administration of FM's Car Plans in accordance with corporate policies and procedures.

• Addresses complex car plan questions and acts as intermediary between fleet management company and car plan participants.

• Develops, maintains and monitors car plan policy monitoring systems and controls.

• Collaborating with Risk Management, oversees the development and administration of driver safety programs.

• Constructs the annual car plan selectors for senior/executive management review and approval.

• Oversight of the fringe benefit tax calculations for United States and Canadian leased company car program participants.

• Manages FM’s relationship with its North American fleet management company and engages in frequent negotiations with vehicle manufacturers. May be asked to lead Fleet Management company RFP exercises.

• Strategically plans departmental workflow while providing staff with appropriate coaching and mentoring to ensure individual and group success.

• Serves as subject matter expert during cross-functional projects.

Required Education

• 4-year bachelor's degree

Highly Preferred Education

• Bachelor’s degree in operations management, business administration, or finance
• Certified Automotive Fleet Manager (CAFM)

Required Work Experience

• 5+ years’ experience in fleet management (large fleets exceeding 1,000 units)

Highly Preferred Work Experience

• 8+ years’ experience in global fleet management
• Prior managerial experience

Required Skills

• Knowledge of fleet asset management and the automobile industry, including comprehensive understanding of vehicle maintenance, risk, safety, and other car fleet related topics.

• Knowledge of supply chain management and value enhancement strategies.

• Ability to effectively negotiate with auto manufacturers and conduct RFPs when necessary.

• Knowledge of car fleet related fringe benefit tax computation requirements.

• Sound decision-making, analytical and problem-solving skills with ability to analyze large data sets and elicit patterns and trends.

• Advanced knowledge of process flow and logistics.

• Strong customer service orientation.

• Demonstrated ability to lead and motivate staff.

• Working knowledge of fleet management systems.

• Strong written and verbal communication skills with ability to effectively convey messaging to all levels of the organization.

• Proven ability to effect organizational change.

• Sound understanding of contractual language with ability to review legal agreements.

• Must be proficient with Microsoft Office software suite (i.e., primarily Excel, Word and PowerPoint).

• Valid driver’s license required.

The hiring range for this position is $103,040 – $148,100 annually. The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.

FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.