Field Based Foster Care Liaison - Remote in Kansas

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. 

The Foster Care Liaison shall be the direct plan contact for care coordinators and service providers, and will be responsible for assisting members, families and other stakeholders navigate and coordinate the various programs and systems of care for children in foster care. The Foster Care Liaison shall have the authority to assist with access to care issues (including facilitation of pilots to improve health outcomes, reduce placements and reduce use of psychotropic medication). 

Work Schedule: Monday – Friday 8am – 5pm CST, with potential for visits after 5pm CST 

This is a home-based, field role located in the state of Kansas.

Primary Responsibilities: 

• Resolves problems and provides guidance to local department of children and family services
• Responsible for driving trauma informed principles into the care coordination function within internal teams and external agencies, translating these into meaningful processes and offerings for children in foster care 
• Facilitate resolution of DCF/contracted agencies issues and concerns by phone, email or in person 
• Be readily available via telephone and email to the DCF/Contracted agencies during regular business hours to address any issues for managed care enrollees in Foster Care  
• Responsible for informing, consulting on the production of, and using data, reporting, and analytics for successful care coordination of children in foster care  
• Assist with access to care  
• Collaborate with case management and other internal departments 
• Carry caseload as necessary 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

• Must possess one of the following: 
• Master’s Degree in one of the following:  Social Work, Counseling or Marriage or Family Counseling, Psychology, or Related health and human services area 
• 3+ years of clinical experience 
• 1+ years of experience working with multi-system children 
• Intermediate level of MS Office proficiency, including Word, Excel, Outlook, and PowerPoint 
• Reliable transportation and the ability to travel within assigned territory to meet with employees, members, and providers 

Preferred Qualifications: 

• 1+ years of experience working with persons in the foster care system
• Trained in trauma-informed care

Physical Requirements: 

• Ability to transition from office to field locations multiple times per day 
• Ability to navigate multiple locations/terrains to visit employees, members and/or providers 
• Ability to transport equipment to and from field locations needed for visits (ex. laptop, etc.) 
• Ability to remain stationary for long periods of time to complete computer or tablet work duties 

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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