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Part Time Teller

Santander
Posted a month ago, valid for a month
Location

Peabody, MA 01960, US

Salary

$16.67 - $20 per hour

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Contract type

Part Time

By applying, a Santander account will be created for you. Santander's Privacy Policy will apply.

Sonic Summary

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  • This position serves as the first point of contact for both consumer and business clients, assisting with various account-related issues.
  • Candidates are expected to have a minimum of 0 years of cash handling experience in a retail or banking environment.
  • The role involves selling targeted products and services while providing exceptional customer service to meet client demands.
  • A high school diploma or equivalent work experience is required, along with strong communication and customer service skills.
  • The salary for this position is not specified in the job description.

Acts as first point of contact for consumer and business clients. Assists clients with resolving product, service or account issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution. Sells targeted products/services as part of client-initiated interactions. Responsible for maintaining operational integrity.Essential Functions/Responsibility Statements:• Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel.• Adheres to safe deposit box procedures/ operations and guidelines.• Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services.• Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions.• Provides legendary Customer Service in addition to recognizing referral opportunities.• Provides exceptional customer service by meeting all customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel.Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education:• H.S Diploma: or equivalent work experience ReqWork Experience:• 0+ Years Cash Handling experience in a Retail or Banking environment ReqSkills and Abilities:• Superior customer service skills.• General Math skills.• Detail oriented with the ability to function in a fast-paced and changing environment.• Excellent communication skills with ability to be concise, clear, and consistent manner.• Ability to effectively ask questions and identify needs to enhance the customer relationship.Certifications:None ListedEEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.




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By applying, a Santander account will be created for you. Santander's Privacy Policy will apply.