Intern (Quality Assurance)

This position is on-site out of our Philadelphia Corporate Office.

Hourly Range: $19.00 - $21.00

Are you a college student obtaining a Bachelors or Masters Degree in healthcare, project management, or operations management? Are you a problem solver who's strengths are analytics and critical thinking? If so, you may be interested in this internship.

We are seeking an Intern to join our VA Operations team.

We offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance, and we are proud to provide an employment package that attracts, develops and retains the best talent:

• Competitive compensation and quarterly bonuses
• Healthy work/life balance
• Tuition reimbursement
• A 50% company match of your pre- and post-tax contributions up to 6% of your salary, including immediate vesting of company contributions
• Generous paid time off (minimum of 14 days/year), as well as 10 paid holidays
• Access to flexible benefits, including health and wellness programs, long and short term disability, an employee assistance program, employee referral bonuses, credit union access and flexible spending accounts
• An inclusive and ethical work place

In this rewarding role you will:

• Maintain accurate documentation and records of all assigned projects
• Observe operations and identify areas of learning opportunities
• Review workflow activities
• Work with managers and leaders on projects, observe and learn project management skills
• Assist Operations supervisor in review of daily performance metrics
• Work with Operations manager to perform a variety of tasks that support Organizational needs
• Perform other duties and responsibilities as assigned

Ideally you will have/be:

• A High School diploma or equivalent/combined education
• Actively studying towards a Bachelor’s or Master’s Degree in a relevant field i.e. healthcare, project management, operations management
• Basic knowledge of medical terminology a plus
• Experience with PowerPoint, Excel, Tableau a plus
• Excellent verbal and written communication skills
• Strong attention to details and excellent organizational skills
• Excellent customer service, organization and computer skills
• An ability to utilize proper telephone etiquette and scheduling skills
• An ability to multi-task in a fast paced and deadline driven environment
• An ability to maintain professionalism and a positive service attitude at all times
• Working knowledge of MS Office
• Working knowledge of web-based and electronic communications
• Exceptional interpersonal skills
• A desire to learn
• Solid analytical, problem-solving and presentation skills; as well as ability to process analytics
• An ability to foster excellent relationships and credibility at all levels of the organization
• Demonstrated self-motivation, drive and initiative

Education/Pay Range:

• Level I = Freshman/Sophomore: $19.00 - $21.00 hourly

• Level II = Junior/Senior: $24.23 - $26.78 hourly

• Level III= Masters/JD/PhD: $29.31- $32.39 hourly

The Leidos QTC Health Services pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to): geographic location, responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here: Join Our Team | Jobs & Career Opportunities | Leidos QTC Health Services (qtcm.com)  

Leidos QTC Health Services. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.

* This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.

Experience

• 1 - 2 years: Basic knowledge of medical terminology a plus

Education

• High School Diploma or better

• GED or better

Skills

• Phone Etiquette
• Executing Multiple Tasks
• Critical Thinking
• Organization
• Medical Terminology
• Customer Service
• Communication
• Computer Literacy
• Problem Solving
• Written Communication
• Verbal Communication

Behaviors

• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Loyal: Shows firm and constant support to a cause
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Self-Starter: Inspired to perform without outside help
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)