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Under supervision of the Health Services Administrator, assists administration, operations, leadership and others with running our front desk and general administrative functions and needs. Coordinates work with the Heath Center department and other departments as required. As a representative and team member of Health Center department, this position is expected to present oneself in a manner that reflects professionalism and ensures customer satisfaction.
Hours: Full-Time, 9:00 am to 5:00 pm, Monday - Friday
Pay Rate: $17.00 to $21.00 per hour
- Provide consistent and excellent customer service to all people with whom interactions occur.
- Interacts and collaborates professionally with a diverse range of customers, including older adults, co-workers, individually and as part of a team.
- Take part in team and company meetings.
- Recommend measures to improve methods, performance, and quality of service, and suggests changes in working conditions to increase efficiency.
- Establish or adjust work procedures to meet deadlines.
- Maintains confidentiality of information in conformance with HIPPA regulations
- Answer all incoming phones, pagers, walkie talkie’s, computers/tablets, in a professional manner; locate individuals, take messages if necessary; receive/transmit fax or scanned messages.
- Maintains Contact Lists (Resident Call List).
- Daily Census – Level of Care Change, Apartment Release Receive, sort and distribute incoming mail and packages, prepares outgoing mail and packages.
- Input incident reports into internal and external databases.
- Organize and manages an administrative filing system to maintain federal and state regulations and other required administrative documents.
- Supplies – Ordering, receiving, inventory.
- Scheduling podiatry, dentistry, etc. to come to facility.
- Performs all front desk procedures and administrative duties.
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What's in it for you?
As one of the largest nonprofit owner/operators of senior living communities in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.
At HumanGood, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay.
Full-Time Team Members:
- 20 days of paid time off, plus 7 company holidays (increases with years of service)
- 401(k) with up to 4% employer match and no waiting on funds to vest
- Health, Dental and Vision Plans- start the 1st of the month following your start date
- $25 + tax per line cell phone planÂ
- Tuition Reimbursement
- 5-star employer-paid employee assistance program
- Find additional benefits here: www.HGcareers.org
