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Recruiting Process Outsourcing (RPO) Specialist – Entry Level Recruiter
We are looking for customer service oriented people to work in our offices and staff hiring events throughout the country. If you're bilingual, that's a plus!
This is a variable-schedule position, working when we hold hiring events. Availability of hours will vary week-to-week. Please ask your recruiter for more details!
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Job Description:
- Manage the candidate experience, whether they are being interviewed, hired, or considered for the job. Provide excellent customer service to all applicants - ensuring they feel welcomed and valued throughout the process.
- Share pertinent information with applicants including information regarding client roles available, policies, expectations, and requirements
- Ensure that all client hiring processes are complete and in compliance per client guidelines; including applicable interview process, administering oral drug tests, collecting information such as ID and education, and completing an I-9 to verify work authorization
- Verify that each applicant knows all of the necessary details for their assignment and has the opportunity to have any and all questions answered prior to leaving the recruitment location
- Perform all required data entry in our client systems playing close attention to detail in a high-volume environment
- Work effectively across a variety of communication channels: in-person, phone, email, live chat, social media, etc. with a strong focus on customer satisfaction and respect.
- Delight candidates during every service interaction.
- Other job functions as business demands
- This is a temporary and variable-schedule position, working when we hold hiring events. Availability of hours will vary week-to-week. Duration of assignment will be based on business needs.
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Requirements:
- 2+ years customer service experience in retail, recruiting or the hospitality industry is required
- High school diploma or GED is required
- Heavy focus on following standard work and quality control with all processes
- High-level comfort using online software, webcams and scanners
- Focus on customer service ensuring a positive experience at all times
- Ability to stay calm when under pressure or dealing with challenging situations
- Excellent written and verbal communication skills, ability to speak professionally with candidates, staff, and clients. (Bi-lingual skills a plus)
- Ability to work extended hours and/or Saturday/Sunday to meet business needs is required
- In person attendance and the ability to work overtime as needed is required. This role cannot work remotely.
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What are the next steps?
Apply today using the application link in this posting and then walk-in for your on-the-spot interview! You may also receive a phone call from our team to learn a bit more about you before you come in.
These positions are filling up fast, so please walk-in as soon as possible at the address and times listed:
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7345 W. Indian School Road
Phoenix, AZ 85033
Tuesday, Wednesday or Friday: 1:00pm - 5pm
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Remember to bring a copy of your resume. Interviews are available at the address and times listed above. When you arrive, please notify the receptionist that you are there to interview for a recruiting position and ask to see a supervisor. You should expect your interview to last between 1 and 1.5 hours.
Please bring identification to establish your right to work in the US. An example would be a driver's license or state ID along with a social security card. If you would like to see a listing of acceptable identification please visit: https://www.uscis.gov/i-9-central/acceptable-documents.
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