Hotel:Â
Portland Embassy SuitesAssistant Executive HousekeeperFull timeAtrium SPIRIT – where teamwork, passion and appreciation ignite service excellence
Recently named one of the TOP PLACES to Work in Oregon in both 2023 & 2022 by The Oregonian
Enjoy A Free Shift Meal , Free Parking & Travel Discounts when you join our Embassy Suites Family
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Full Time Position
Must have Open Availability including Weekends and Holiday's
Day Shift
Pay scale $22.00-$25.00 per hour
The Embassy Suites Portland Airport features 251 guest suites and 20,000 sq. ft. of meeting space. The hotel is located less than half a mile outside the Portland International Airport, seven miles from downtown Portland, and nine miles from downtown Vancouver. The hotel has convenient access to the light-rail public transportation reaching the suburban areas of metro-Portland.
The primary purpose of the Assistant Executive Housekeeper is to provide guests with an excellent room experience, while assisting the Executive Housekeeper to ensure operational standards and procedures are being followed by all associates.
Work Performed:
The Assistant Executive Housekeeper will be tasked with the following duties, responsibilities, and assignments:
- Create a best in class guest experience by engaging with guests, provide friendly service, meet operational standards, and resolve guest concerns;
- Train and educate Associates regarding brand and Atrium standards;
- Help ensure financial goals of the department are being met through well managed stock, cost controls, and well managed schedules;
- Provide services to guests in an efficient and timely manner by coordinating with other departments and their leaders;
- Perform and/or assist with cleaning duties as necessary;
- Maintain an accurate record of lost and found items;
- Practice hotel emergency procedures to include fire, life, and safety;
- Follow all company safety and security policies and procedures, including reporting accidents, injuries, and unsafe work conditions;
- Support other departments as needed based on business demands;
- Deputize in the absence of the Executive Housekeeper; and
Any and all other work as required to complete the primary purpose of the position.
Qualifications:
Required Prior Experience:
Prior leadership and/or supervisory housekeeping experience
Preferred Prior Experience:
Hospitality hotel industry experience
Preferred Education:
High school diploma or equivalent
Physical:
Able to lift a minimum of 50lbs occasionally. Able to stand and/or walk for the duration of a scheduled shift.
Other:
Must be flexible to working days, early mornings, evenings, weekends, holidays, and special events
Excellent verbal and written communication skills
Bilingual (per the dominant language spoken at the location)
Competencies:
(38) Organization
Can marshal resources (people, material, support) to get things done. Can orchestrate multiple activities at once to accomplish a goal, uses resources effectively and efficiently. Arranges information in a useful manner.
(15) Customer Focus
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
(21) Managing Diversity
Treats reports equitably; acts fairly; has candid discussions; doesn’t have a hidden agenda; doesn’t give preferential treatment.
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When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
- Daily Pay
- Significant Travel Discounts on Marriott and/or Hilton properties
- 401k Plans
- Medical Insurance
- Other property specific benefits
Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.
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