What You Will Be Doing

Arrives to work on time, ready to work, neat, and well-groomed,
Learns the names and personally recognizes regular guests
Demonstrates a working knowledge of the Steps of Service
Takes food and beverage orders from guests and enters orders in point-of- sale system
Informs guests of specials and menu changes
Makes recommendations to guests
Responsibly serves alcohol to guests
Maintains dining room appearance and cleanliness
Delivers food and beverages from kitchen and bar to guests in a timely matter
Maintains outstanding knowledge of the core menu, drink menu and LTO
menu and is able to answer guests’ questions on the items
Monitors and observes guests’ dining experience. Ensures guests are
satisfied with the food and service. Responds promptly and courteously to any requests
Takes payment from guest using any applicable gift card, rewards card, discount or coupon
Informs management if a guest is unhappy and performs actions necessary to recover an unhappy guest
Performs side work at the beginning and end of each shift as required
Is ready and willing to assist fellow servers with clearing and resetting tables

How You Will Do It

Knowledgeable about menu and wine selections and is able to describe them to guests
Ability to project a professional appearance at all times
Ability to have a professional, courteous, and friendly attitude towards guests and co-workers
Knowledgeable in the cleanliness, correct use, and maintenance of all equipment and work areas
Knowledgeable in hotel property and park venues and hours of operation
High School diploma or equivalent.

Must be at least 18 years old.
Able to communicate and understand the predominant language(s) of the restaurant’s trading area
Has basic knowledge of dining room and service procedures and functions
Must be able to stand, or walk for extended periods of time
For safety purposes, the individual must be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
Previous food service experience preferred
Ability to actively communicate with large groups of Guests and other co-workers within the stand
Be available to work flexible hours at nights and on weekends within the limits of applicable Federal, State and facility labor laws and guidelines
Must be a friendly and outgoing team player.