Manager, Production - GWW - US

JOB SUMMARYThe Production Manager is responsible for all aspects of the Production and Production Warehouse departments at multiple locations and is the key contact for all IT/technical issues. The Production Manager also creates, monitors and manages expense and capital budgets, leads associates and manages all aspects of employee engagement.RESPONSIBILITIESDevelop and maintain production plans to ensure orders are completed on time.Determine the headcount requirements and labor utilization needed to achieve production and business goals.Schedule equipment and team resources needed to support each production planTrack component yield rates ensuring that actual results meet or exceed business goalsManage work order maintenance ensuring that work orders are audited and closed inappropriate fiscal periodsSet performance metrics for each department to track and monitor productivityEnsure metrics support business goalsBenchmark metrics utilizing both internal and external resourcesDevelop and monitor annual department budgets.Plan and manage resources to achieve budget goals while delivering the required output.Track actual expenses vs budgetAssure that department expenses are in line with budget goalsDirect, coordinate and monitor the daily activities & performance standards for Production and Production Warehouse departments to assure compliance of standard Company policies, procedures, quality and safetyCoach and develop Supervisors and team in balancing the delivery of high productivity, quality and customer service.Maintain a positive and safe work environment. Oversee employee relations and participate in staff selection, performance and compensation evaluations, corrective action and terminations, as necessaryEstablish performance goals, monitor progress and provide feedback as necessaryManage employee performance through motivation, delegation, development, mentoring and resolving conflictTake corrective action as necessary on a timely basis and in accordance with company policy. Develop, provide and/or coordinate training as needed. Consult with Human Resources Department as appropriateConduct regular department meetings to foster employee engagement, communicate any changes to company policies and procedures, address employee concerns, foster idea-sharing and suggestions for improvementOrder/procure materials and services as neededServe as key IT, telecom and systems contact for the business unitIdentify and implement key areas for improvement in each departmentMaintain a presence and availability across all shiftsProvide and maintain a safe work environment by directing safety training, generating and reviewing Standard Operating Procedures (SOP)Coordinate emergency response or crisis management activitiesCoordinate efforts with the Safety Department to aid in training, conducting associate observations, updating preferred work methods, conducting accident investigations to determine root causes and routine safety inspectionsQUALIFICATIONSEducationBachelors in a Physical Science or other related fieldExperience10 years of personal care and/or drug manufacturing experience, including 5 years in related management or supervisory role.SkillsExcellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiencyAbility to effectively coach, present information and respond to questions from management, inter-department staff, customers, suppliers and other third party agenciesCapable of working with internal staff from other departments in a proactive and constructive mannerAbility to mentor and develop individuals and teamsAble to engage and lead team discussions and meetings.Understands team dynamics and works well within a team structureCollaborative management style.Delegates responsibilities effectivelyStrong organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives/deadlines autonomously and shift priorities as necessary. Able to manage large, complex projects.Uses time effectivelyCustomer Service – Respond promptly to requests for service and assistance as needed. Follow up as neededProblem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutionsJudgment - Displays willingness to make decisions. Exhibits sound and accurate judgment. Makes timely decisionsProfessionalism - Approaches others in a tactful manner. Reacts well under pressure. Follows through on commitmentsDetail Oriented – Attention to details and accuracyAbility to understand and execute all relevant policies and procedures in a consistent, timely and objective mannerProficient use of MS Office (Word, Excel, PowerPoint, and Outlook) and scheduling softwareDetailed knowledge of ERP and Warehouse management system (WMS) systemsHigh level of understanding financial reportsAbility to understand and work with relational databasesBi-lingual English/Spanish a plusPhysical Demands and Work EnvironmentThe physical, mental, and environmental conditions in which the work is performed. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.The employee is frequently required to sit and reach with hands and armsThe employee is occasionally required to lift up to 20 poundsSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focusWhile this position will primarily work in a manufacturing environment, this position will require travelThere is periodic overnight travel required and specifically pertains to overseeing production launches, company events, staff meetings, training sessions & vendor fairsMay be required to utilize personal vehicles for business travel that may result in long periods of sitting.Must maintain a valid driver license and proof of automobile insurance coverage as set forth by SyscoThe noise level in the work environment is usually moderateHis position may require evening and weekend work depending on business needsThis job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between the Company and its employees. This job description supersedes prior job descriptions.