Virtual Sales Manager

The Virtual Sales Manager is responsible for managing a team of Virtual Inside Sales Representatives to meet revenue objectives in assigned business units and product categories. The manager will use leadership experience and digital sales skills to lead Virtual Sales Reps to prospect, cultivate, and ultimately close business. The Virtual Sales Manager also has oversight to a third party new business generating team on a contractual basis. Lead efforts for outbound lead generation for covering PSS, GSS and CCC solutions within Care and Connectivity. Your Team We're a friendly, collaborative group of people who push each other to do better every day. We find unique strategies to close deals and expand our skills by challenging ourselves and others. When tackling challenges with your territory team, you always have camaraderie and support to help accomplish your goals. Like many sales organizations, our commission and incentive structures can vary from business to business. Often, we establish guarantees for new hires and will always be open and transparent with you about expectations and fluctuations. What you'll be doing Virtual Sales Lead and mentor a team of 9 Virtual Sales Representatives on cold calling and email communication techniques, the strategic selling process, understanding the healthcare system and objection handling, and continuous development of knowledge and skills in the following core areas: Product knowledge, application knowledge, Company knowledge, and sales skills. Design, maintain, and deliver weekly, quarterly, and annual report cards for the Virtual Sales team, set goals, and measure progress using critical metrics. Run sales cadences focused on revenue attainment, pipeline, and opportunity identification. Maintain a high client satisfaction rate, as measured by annual surveys and employee engagement. Communicate customer feedback to Sales and Marketing leadership to drive innovation, improve products and address concerns. Collaborate with Marketing and Sales leadership to evaluate and improve the lead-management process between Marketing, Virtual Sales and Field Sales teams. Stay informed on sales analytics, customer communication methods, and industry trends, and lead continuous improvement initiatives based on market changes. Own the interview process and new hire training for Virtual Sales team. Implement standard methodologies throughout the team New Business Generation Continuous improvement and refinement of messaging, campaign platforms, playbooks, email templates, and tools. Initial and continuous training of five Televerde Sales Development Representatives (SDRs) PSS Competitive accounts; hospitals with 25 or more beds, IDNs with 5 or less accounts. GSS Hospitals with 6 or less Operating Rooms, Ambulatory Surgical Centers with 6 or more Operating Rooms, non-HCA accounts and non-government hospitals. CCC one-view sites with competitive patient engagement offerings, competitive accounts of 150 bed or more. Creation of target account lists and identification of initial product focus. Ongoing evaluation and feedback of the SDRs performance and efficiency, including weekly objection handling reviews with the SDRs. Assessment of the program's overall effectiveness and strategic role of Televerde in our long-term growth plans. What you'll bring Excellent communication and interpersonal skills, with the ability to effectively train, mentor, and coach individuals at various stages of development. Strong organizational skills, with the ability to handle multiple projects and priorities effectively. Strong focus on recognizing opportunities for growth and expansion. Strong product knowledge and understanding, with the ability to quickly learn and apply new information in a timely fashion. Ability to work independently and as part of a team, with a strong focus on delivering high-quality results. Travel up to 10% Previous management experience within a sales organization or demonstrated ability to lead and empower others. Validated sales experience, with a consistent track record of success as a seller (digital preferred). Strong leadership skills, with the ability to motivate and lead a team effectively. Bachelor’s Degree or equivalent experience.