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Banking Center Manager II

First Horizon Bank
Posted 2 days ago, valid for 6 months
Location

Raleigh, NC 27601, US

Salary

$72,000 - $86,400 per annum

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Contract type

Full Time

Tuition Reimbursement

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Sonic Summary

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  • The position of Banking Center Manager requires a Bachelor's degree and 5+ years of retail banking experience.
  • The role involves business development, community engagement, and ensuring high-quality customer service within the banking center.
  • Candidates must possess experience with Microsoft Word, Excel, and Outlook, and will undergo a background credit check as part of the hiring process.
  • The job offers a competitive salary along with benefits such as medical, dental, vision, and a 401(k) with a company match.
  • First Horizon is committed to diversity and equity in its workforce and community engagement.

Location: On site at location listed in job posting. 

Summary

If you’re a natural leader and want to lead a team at a strong company with exceptional support, then you’ll want to be one of our banking center managers! You will immerse yourself in the community, build and maintain client relationships, and oversee all banking center functions to lead your team's success.
    

Key Responsibilities Include
  
  • Business development of market area through proactive sales calls and networking to meet or exceed all consumer and business loans, deposits and fee income goals.
  • Involvement in the local market/community through civic organizations or community groups.
  • Ensure that personnel are trained and motivated to attain high quality customer service standards and profit goals through proactive sales.
  • In conjunction with support groups such as retail administration for retail branch managers, develop, identify and implement activities within the branch market area.
  • Ensure that appropriate staffing is maintained at all times to provide high quality customer service levels.
  • Regularly monitor the efficiencies of production standards.
  • Ensure that regulatory compliance standards are met.
  • Responsible for controlling operational and administrative expenses.
  • Responsible for resolving all customer service problems.
  • Responsible for representing the company in a professional manner at all civic and community affairs. 

  Qualifications Include 

  • Bachelor's degree 
  • 5+ years of retail banking experience
  • 1-2 years related experience or an equivalent combination of education and experience  
  • Experience with Microsoft Word, Excel, and Outlook
  • As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.

About Us
First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.
 

Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits 

Corporate Diversity Commitment:
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

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Behaviors

Required
  • Leader: Inspires teammates to follow them
  • Team Player: Works well as a member of a group
  • Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Required
  • Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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