Certified Medical Assistant

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Primary Care

Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

CERTIFIED MEDICAL ASSISTANT - DUKE PRIMARY CARE 

Occ Summary Work PerformedN/AKnowled ge,Skills and AbilitiesLevel CharacteristicsWorking knowledge of procedu res and techniques involved inHeavy lifting and the ability to transport stretcher and wheelchairperformed.Working knowledge of sanitation, pers onalhygiene and basic health andpatients may be required.informationGood customer service skills.Age specific competencies.Working knowledge of sterile techniques and special procedures that aresafety precautionsAbil ityto establish and maintain effective working relationships withapplica bleto worktreatments to patients.work collaborativelypatients and clinic staffinstructions generally acquiredMedical terminologyTyping skillsthr ough a high school education and medical assistant programming.Work requ ires the ability to understand and follow oral and writtenposting, order entry. Able toLevels II and III -- Ability to independently seek out re sources andDaily clinic preparation process; registration, scheduling, c hargeapplicable for work in a clinic setting. Working knowledge of infec tionsafety precautions.document and communicate pertinentcontrol procedu res andpatient record.treatment procedures tosupervised by the physician .The CMA takes medical histories and records vital signs, explainsThe CM Agreets patients, answers telephones, schedules appointments toinclude a rriveCommission and falls and/orparticipate in clinic committees.perform sroutineprocessing, high level disinfection and sterilization of medical specimens, performing basiclaboratory test in the clinic/office, takinge lectrocardiograms,removing sutures/ staples, changingsterile and non-ste rile dressings, promoting patient/familycontaminated supplies, instrumen tinterdisciplinary healthcareinstruments, telephoningteam in providingdi rect patient care. The Medical Assistant, Certifiedpatients and ensureth eexamination and procedures, collecting and preparing laboratoryprescriptions to a pharmacy, preparing and administering medications asfunctions aalscheduling; arranges for hospitaladministrative duties as directed.p ats delegated andappointments in MaestroCare, checkout patients, andrefe rrients, and prepares patients for examinations and procedures.understan ding of the educational contentand authorizing drug refills as directed. Performs other clinicaladmissions and laboratory services, updatesand f iles patient medicalclinic/office runs smoothly.directed by a physician, and forms. Performs othercollections on accountand nursing staff duringr ecords, fills out insuranceMay be requested to be a liaison for clinic a ctivities such as Jointmedical practice that assistmedical and/or nursin gstaff in the examination and treatment ofbalances; correspondence, and ordering clinical and clerical suppliesOther clinical support responsibi lities include disposing ofadministrative and patient care supportive du ties in a Health SystemClinical responsibilities:Administrative responsi bilities:The Medical Assistant, Certified functions as an integralmember of thePatient care support responsibilities may include assisting the me dicaland his/her involvement in the plan of care, and documenting in the forms, handlesbilling, bookkeeping to include receiving copays andadmini stering routine andspecial

Minimum Qualifications

Education

Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level IV -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Experience

Level I -- No experience required. Level II -- 1 year of clinical experience as a Medical Assistant, Certified in a clinical setting. Level III -- 2 years of clinical experience as a Medical Assistant, Certified in a clinical setting. Level IV -- 3 years of clinical experience as a Medical Assistant, Certified in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II, III, and IV.

Degrees, Licensures, Certifications

Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level IV -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.