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Full Time Teller

Santander
Posted 11 days ago, valid for 2 days
Location

Reading, PA 19610, US

Salary

$14.58 - $17.71 per hour

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Contract type

Full Time

By applying, a Santander account will be created for you. Santander's Privacy Policy will apply.

Sonic Summary

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  • The position serves as the first point of contact for consumer and small to medium-sized clients, assisting with various inquiries and issues.
  • Candidates are required to have a high school diploma or equivalent work experience, with no prior experience necessary, although cash handling experience in a retail or banking environment is preferred.
  • The role emphasizes exceptional customer service, including resolving billing issues, processing transactions, and selling targeted products during client interactions.
  • Successful applicants should possess superior customer service skills, general math abilities, and effective communication skills to enhance customer relationships.
  • The salary for this position is competitive and commensurate with experience, although specific figures are not disclosed in the job description.

Acts as first point of contact for consumer and small- to medium-sized clients. Assists clients with resolving product, service or billing issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution. Sells targeted products/services as part of client-initiated interactions. Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel. Adheres to safe deposit box procedures/ operations and guidelines. Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services. Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions. Provides legendary Customer Service in addition to recognizing referral opportunities. Provides exceptional customer service by meeting all customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.




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By applying, a Santander account will be created for you. Santander's Privacy Policy will apply.