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Customer Service Associate

Roofline Supply and Delivery - Reno
Posted a month ago, valid for 5 months
Location

Reno, NV 89599, US

Salary

$32,000 - $38,400 per annum

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Contract type

Full Time

Retirement Plan
Life Insurance

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Sonic Summary

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  • The Customer Service Associate position involves assisting walk-in customers and coordinating with sales, drivers, and warehouse teams to fulfill customer needs efficiently.
  • Candidates should have experience in customer assistance, either in-person or over the phone, and an interest in developing new sales opportunities.
  • The role requires intermediate computer skills for entering sales orders and cash transactions into company software.
  • A valid driver's license and the ability to pass a background check and drug test are necessary, with bilingual skills in English and Spanish preferred.
  • The position offers competitive salaries, benefits including 401(k) matching and paid leave, and is open to applicants with relevant experience.

The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers’ needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business. Here is an opportunity to learn our products and have a career in sales or management in our industry.

Qualifications:

  • Experience assisting customers with purchasing needs, either walk-ins or over the phone.
  • Experience and/or interest in developing new sales opportunities through calls to potential new customers.
  • Intermediate computer skills to enter sales orders and cash transactions into company software.
  • Be reliable, safe and a team player.
  • Embrace the mindset of the “Make Money and Have Fun!” culture.
  • Have a valid driver’s license, satisfactory driving record, and reliable transportation to and from work.
  • Authorized to work for any employer in the US without sponsorship for any length of time.
  • Able to pass criminal and driving background check and a pre-employment drug test.
  • Bilingual (English and Spanish) is preferred, but not required

Keywords: counter sales, customer service, ERP system, relationship management, contractor, business to business, building products, B2B, building materials, distributor and distribution.


Job Location:

Roofline Supply and Delivery - Reno

      

2000 E. 4TH Street Reno, NV 89512

Equal Opportunity Employer.

Veteran Friendly Employer. SRS Distribution believes in hiring military veterans at any level for any position.  We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.


Benefits

  • Competitive salaries for all team members paid weekly
  • Private Stock Ownership
  • Equity Growth Incentive Plan (after 6 months of employment)
  • 401(k) Retirement Plan with company matching
  • Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays
  • Paid Parental Leave
  • Medical, Dental and Vision Benefits
  • Flexible and Dependent Care Spending Accounts
  • Company paid Life insurance and Short-Term Disability
  • Additional Life Insurance and Long-Term Disability also offered
  • Safety Program with Bonuses for our Drivers
  • Employee Referral Bonus Program

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By clicking above, you consent to your information being processed by Appcast and transmitted to the employer. See our Privacy Policy and Job Seeker Terms of Use.