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Master Level - Community Support Specialist - Mobile Crisis Team

BJC HealthCare
Posted 3 days ago, valid for 7 days
Location

Saint Louis, MO 63144, US

Salary

$50,000 - $60,000 per annum

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Contract type

Full Time

Retirement Plan
Paid Time Off
Life Insurance
Disability Insurance
Tuition Reimbursement
Flexible Spending Account
Sign On Bonus

By applying, a BJC Healthcare account will be created for you. BJC Healthcare's Privacy Policy will apply.

Sonic Summary

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  • The position offers a sign-on bonus of up to $2000 and requires 2-5 years of experience, along with a Master's Degree in Human Services or a related field.
  • The role involves providing community support services to clients in crisis, responding to calls from the 988 crisis hotline, and requires a Class D (IL) or Class E (MO) license upon hire.
  • Team members will work overnight shifts from 11 pm to 7:30 am, with alternating weekends, and will not have a caseload, focusing instead on immediate crisis response.
  • BJC Behavioral Health offers comprehensive benefits starting from the first day of the month after hire, including medical, dental, vision, and tuition assistance.
  • The job involves collaboration with a team in various community locations, using a company vehicle to support clients in distress.
Additional Information About the Role

  • Sign on Bonus up to $2000
  • Overnight Shift:  11 pm -7:30 am + alternating weekends (includes differential pay)
  • Types of clients:  Mobile Crisis Response (MCR) works with clients in active crisis who have outreached the 988 mobile crisis hotline number and are in need of in-person assessment and support. We work with clients of all ages in the BJC BH catchment area (St. Louis County, parts of STL City, Iron County, Washington County, and St. Francois County)
  • Case load:  There is ZERO caseload with this position – you will simply respond to 988 crisis hotline calls as needed
  • Team Dynamic: Mobile Crisis Response is a 24/7/365 Program and you work with another Team member when you respond to these calls
  • You will use a Company Vehicle – you will not use your own vehicle
  • Location: Team members have touchdown space/office located at 8300 Eager Road in Brentwood – but work with clients anywhere in the community. MCR teams go to where the individual-in-crisis is located (home, park, store, bus station, street intersection, etc)
  • Ideal Skill Set: Experience with clients in crisis preferred, ability to manage stress, comfort with change, solutions-oriented and focused on client strengths/resources, willing/able to participate in a collaborative environment between staff and leaders
  • Either Class D (IL) or Class E (MO) License Required upon hire

Overview

BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. François, Iron and Washington counties.  As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.  

 


Preferred Qualifications

Role Purpose

Responsible for providing community support services to maximize opportunities available to people living in the community who are trying to recover from the serious and persistent effects of mental illness.

 

Responsibilities

  • Provides community support services to complex clients to include clients on care plan, using treatment plan interventions that result in positive outcomes, based on individual strengths and needs; case load sizes will vary.
  • Completes timely documentation of services that clearly describe the need for the service, the intervention provided, the relationship to the treatment plan, the provider of the service, the date, the actual time and setting of the service, and the individual's response to the service.
  • Contacting individuals and/or referral sources following missed appointments in order to re-engage and promote recovery/resiliency efforts. Supporting individuals in crisis situations.
  • Provides mentorship and job shadowing to community support colleagues. Provides qualified mental health provider assistance to clinical teams including but not limited to assessment of access to services.
  • Complete annual assessment and other documentation of clients.
  • Minimum Requirements

    Education

  • Master's Degree
  • - Human Services or related

    Experience

  • 2-5 years
  • Licenses & Certifications

  • Class D (IL) or Class E (MO)

  • Benefits and Legal Statement

    BJC Total Rewards

    At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

    • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
    • Disability insurance* paid for by BJC
    • Pension Plan*/403(b) Plan funded by BJC
    • 401(k) plan with BJC match
    • Tuition Assistance available on first day
    • BJC Institute for Learning and Development
    • Health Care and Dependent Care Flexible Spending Accounts
    • Paid Time Off benefit combines vacation, sick days, holidays and personal time
    • Adoption assistance

    To learn more, go to www.bjctotalrewards.com/Benefits

    *Not all benefits apply to all jobs

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

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    By applying, a BJC Healthcare account will be created for you. BJC Healthcare's Privacy Policy will apply.