Asset Management Specialist

As the Asset Management Specialist (AMS) for our Respiratory Health team, you will be responsible for implementing strategies and keeping control over all devices in the field, collaborating with various teams to resolve discrepancies, handling attributes related to asset control, and serving as the subject matter authority for asset reviews. The AMS team interacts with Quality and Regulatory Authorities, verifies the location and documentation of Respiratory Health assets, and ensures compliance with all quality, regulatory, operational, and financial reporting requirements. The role involves leading preventative maintenance due dates, device malfunction reason codes, device returns, and verifying documentation of devices and accessories in Health Hazard Evaluation (HHE) field actions. What you'll be doing: Supervise the return process for any device and/or accessories identified to be returned to Baxter. Assign serial numbers to entities receiving Respiratory Health devices, as first shipments or warranty swaps, as appropriate. Perform audits to ensure location of assets involving customers, patients, company sales organization, trainers, and other internal personnel assigned Respiratory devices, on a quarterly basis using Equipment Status reports. Investigate and provide audit information for all devices and/or accessories with quality notes, including providing frontline communication related to potentially adverse events to local and corporate Quality teams. Accurate and timely use of Baxter systems to investigate and document information is vital to complete an audit on asset’s location. Develop analytical tools to allow leadership to better understand the state of the asset portfolio, ie Return Lifecyle, PM process, etc. Acts as a liaison for other internal and external teams for asset quality management process. Collaborate with the operations and supply chain teams to assure accurate data in Baxter system. Direct involvement in continuous improvement projects for home care and acute care asset management. Ongoing review of JDE and TIMS reports to verify timely pickup, return, and documentation is completed by applicable quality processes. Work with Home Care Customer Service Supervisor and other team members to correct entries for quality complaints and returns. Consult with the local and global QA/RA teams on sophisticated returns and complaint monitoring. Responsible for crafting call tags for Asset returns, connecting with FedEx where applicable.