Rebate Application Specialist/Call Center

Job Family:

Travel Required:

Clearance Required:

Guidehouse is seeking Application Review Specialists to join our team in San Antonio, TX. The Application Review Specialist will be responsible for reviewing customer -provided information/applications. The Application Review Specialist will be expected to review/audit/update documents with a commitment to process in a deadline driven environment. As the review program is already established and underway, new personnel will have access to program standard operating procedures and compliance checklists to develop understanding of the review processes and best practices. The Application Support Specialist will be expected to have a commitment to providing a high-level of customer service via inbound and outbound calls.

What You Will Need:

• High School diploma OR GED

• One (1) year or more of experience working in a customer service environment

• Ability to obtain Public Trust

What Would Be Nice to Have:

• Process-orientated and proven track record of attention to detail.

• Experience delivering success in repeatable processes/outcomes.

• Demonstrated experience utilizing MS SharePoint and Adobe PDF interfaces.

• Ability to respond to time-sensitive task requests.

• Experience working under tight deadlines.

• Experience implementing processes and ensuring quality and compliance.

• Working knowledge of Microsoft Word & Excel.

• Ability to continuously review financial and administrative documents for long periods of time, working mostly independently.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.