The Business Analytics Senior Analyst will support the North America Fraud Prevention function covering the Retail Bank, CRS, and Brands lines of business. This position will work to identify and resolve data quality issues that negatively impact solutions that mitigate and prevent fraud. The resource will, also, ensure compliance with internal standards that govern Citi’s use of its data. The resource will utilize the knowledge gained through data quality and governance tasks to design and build solutions that aid in fraud prevention and mitigation. The resource will be tasked with learning data from multiple lines of business to eventually become a cross line of business data expert and developer. Because this is a “rapid response team”, the successful candidate must thrive in a fast-paced, high-performance team environment where creativity and commonsense result in great solutions. This person must be a self-motivated, highly driven, quick, and proactive thinker who has the passion needed to respectfully challenge the status quo. The Business Analytics Senior Analyst responsibilities include the following: Responsibilities: Identify data quality issues and engage with responsible parties to address root causes and resolutions. Develop standards that ensure quality of execution and accuracy of business reporting. Manage ad-hoc requests for data analysis on data sources where documentation is minimal to non-existent. Engage as technology and data SME during interactions with key partners in Fraud Prevention to develop requirements for new reporting, dashboards, and tools. Develop code to extract data from various technology platforms to support various Citi products. Develop reporting dashboards to highlight and identify opportunities for improvement. Utilize in-depth CRS, Brands, Retail Bank business knowledge to provide proactive support to our partners (unsolicited reporting and tools). Support key partners through data warehousing, data transmissions, data integrations, code optimization, and process automation. Provide support for proofs of concept with new vendor tools that combat fraud applications and account takeover. Utilize stakeholder and people management experience. Utilize leadership skills. Manage multiple ad-hoc requests and small projects.
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