As a dedicated AVP, HR Shared Services, you will be accountable for providing executive leadership and strategic direction on the design, refinement, and integration of programs and processes that support both HR and the Enterprise, ensuring efficient, scalable, and high-quality service delivery. This executive leader works collaboratively with all levels of the HR Center of Excellences (COEs), senior level executives, and key partner organizations; designing, implementing, and improving HR programs and processes while ensuring compliance with corporate policies and labor regulations. Leads a team of HR professionals in developing and executing the HR shared services strategy in alignment with the HR strategy and business goals. Serves as a key HR leader, ensuring alignment with the HR COEs, and HR Leadership Team to develop solutions that enhance HR service delivery. Focuses on delivering programs that improve the employee experience & ensures timely issue resolution. Oversees the team responsible for first-line leader consultations, performance management, and other HR program initiatives that engage with the business. Drive transformation initiatives to enhance HR service delivery, influencing the adoption of innovative HR practices, process improvements, and technology to enhance efficiency. Ensures a data-driven approach to assess HR program effectiveness and recommend enhancements. Oversees programs related to HR data accuracy, security, and compliance with global data privacy regulations. Oversees HR audits, risk assessments, and compliance reporting, proactively addressing potential risks. Ensures alignment with legal and compliance teams to stay updated on evolving labor regulations and implement necessary changes. Proactively innovates on HR program development, workload prioritization, and financial and operational planning. Builds, develops, and leads a team of individual contributors and managers through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities to ensure individual and team effectiveness.
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