Medical Reports Expeditor

Are you someone who has a knack for details and a passion for helping others? 

If so, we would love to speak with you!

Leidos QTC Health Services is seeking a Medical Report Expeditor to support our Veteran Affairs Operations.

This is a on Site position at our Leidos QTC Health Services. 4400 N. W. Loop 410, Suite 100. San Antonio, Texas 

 Who is Leidos QTC Health Services?

Leidos QTC Health Services is the nation’s largest provider of disability and occupational health examination services. We are PASSIONATE about our country’s veterans, UNITED as a team and INSPIRED to make a difference. To provide high-quality, timely, and customer-focused medical examination service solutions, we honor our core values of integrity, innovation, agility, collaboration, inclusion and commitment. We celebrate diverse thinking and welcome contributions from all.

The Medical Records Expeditor is responsible for completing routine medical records office work such as scanning, organizing, and filing medical documents. Communicates with government agencies, regional offices, and Leidos QTC Health Services personnel to obtain and/or send medical records data.

Essential Duties and Responsibilities:

• Review the electronic case management system to identify outstanding reports and diagnostic results
  requiring follow-up
• Communicate with medical offices and diagnostic facilities to verify attendance and obtain reports in a
  timely manner, following escalation workflow when appropriate
• Upload diagnostic results received to the case management system
• Appropriately process Date of First Draft (DFD) signed reports in the case management system
• Prioritize all requests from the client to expedite delivery of a case
• Other projects and duties as assigned

Competencies:

• Basic understanding of medical terminology
• Adaptable with the ability to follow a standardized workflow
• Ability to work on routine/repetitive tasks in a timely manner
• Organized with the ability to multi-task and perform with a high sense of urgency and follow through
• Ability to work independently and as part of a team
• Excellent verbal and written communication skills
• Exceptional customer service skills to both internal and external customers
• Proficient in relevant computer applications (i.e. MS Office, Faxcom, Adobe) with an ability to learn new software quickly

Education and/or Experience: (includes certificate & licenses)

• High School diploma, or equivalent (GED)
• 0 to 1 year of relevant experience, preferably in a medical office and/or administrative position
• Must be able to successfully pass National Agency Check with Inquiries (NACI) background
  investigation

Hours of operation:

This is a on Site position at our Leidos QTC Health Services. 4400 N. W. Loop 410, Suite 100. San Antonio, Texas 

Shift Schedule = Monday thru Friday  9:00AM to 5:30PM 

Training of 90 days with some flexibility - Monday thru Friday 7:00AM - 5:30PM window of time. 

* Probationary terms and conditions: Employment as a Medical Reports Expeditor will included successful completion of a 90-day probationary period during which you will be given objectives to achieve. This timeframe lets you assess your readiness for the position as well as allows Leidos QTC Health Services to determine your ability to successfully perform the job. You will be provided objectives, documentation, training and performance feedback during the probationary period as part of your assimilation to the role. After successfully completing the probationary period, you will be moved out of the probationary period status.

Pay and Benefits:

$17.20/hr.  - $18.06/hr.

*The Leidos QTC Health Services pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to): geographic location, responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Commitment to Diversity:

Leidos QTC Health Services is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, people with disabilities protected under law, and  protected veteran status.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Leidos QTC Health Services, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Experience

• Less than 1 year(s): Administrative experience (Medical office administrative experience preferred).

Education

• High School Diploma or better
• GED or better

Licenses & Certifications

• Medical Assistant
• Certified Medical Coder
• Certified Nursing Asst
• Cert Admin Health Asst
• Health Info Tech Profes.

Skills

• Written Communication
• Verbal Communication
• Team Player
• MS Office
• Medical Terminology
• Medical Data Entry
• Customer Service
• Computer Literacy

• Medical Documentation
• Electronic Medical Records

Behaviors

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

• Innovative: Consistently introduces new ideas and demonstrates original thinking

Motivations

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Job Security: Inspired to perform well by the knowledge that your job is safe
• Goal Completion: Inspired to perform well by the completion of tasks

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)