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At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.
How We Deliver a Winning Performance:
- Question Authority
- Walk the Talk
- Share Knowledge
- Listen, not just Hear
- See the Glass Half Full
- Take Educated Risks
- Enjoy the Ride
- Share the Spotlight
- Do the Right Thing
- Test Your Limits
We Care About Your Total Wellbeing:
- Physical Wellbeing: Medical, dental, and vision care
- Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
- Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
- Community Wellbeing: Paid Community Service Hours
- Career Wellbeing: Leadership Development
- Learn more about our Total Wellbeing program here.
What You'll Be Doing:
- As an Assistant Community Manager, you will drive the entire sales process, building strong connections with prospects and residents, and delivering exceptional customer service to facilitate lease renewals, with a clear pathway for career growth towards a Community Manager position.
- Leading, mentoring, and training in sales, marketing, and customer service for a positive work environment
- Managing financial transactions, including payments and audits, for accurate resident file maintenance
- Utilizing effective selling techniques, maintaining comprehensive community knowledge, and contributing to marketing efforts.
- Explaining lease provisions, overseeing move-in activities, and conducting orientations for new residents
- Responding promptly to resident calls and emails, proactively address needs, and follow up on concerns
- Maintaining effective communication with maintenance staff, ensuring resident needs are met
- Proactively monitoring property trends for future occupancy needs
What You'll Need to Thrive:
- Residential or commercial property management, hospitality, or retail experience
- Customer service and sales experience
- High School diploma or equivalent
- Valid Driver's License required if employee will operate a motorized vehicle (e.g., car, golf cart) in their role. This varies by location.
- Computer literacy and effective communication skills
- Knowledge of federal and state apartment housing laws
- Availability to work a flexible schedule, including weekends
- Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job.
- Territory: Traveling bewteen Fremont, San Jose and Mountain View, CA.
Bonus Qualifications:
- Managerial Experience
Salary:
- $26.64 - $32.56/hour
- Employees are eligible for overtime pay and performance incentives
The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.
Work Schedule:
- Tuesday to Saturday (9 am to 6 pm)
