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Information Technology Associate

California's Great America
Posted a day ago, valid for a year
Location

Santa Clara, CA 95052, US

Salary

$24 - $25 per hour

Contract type

Full Time

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Sonic Summary

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  • The position at California's Great America offers a salary of $24.00 - $25.00 per hour.
  • Candidates are required to have experience in troubleshooting software, hardware, and network problems.
  • The role involves providing exceptional service to guests and associates while addressing IT helpdesk issues both on-site and over the phone.
  • Applicants should possess expert knowledge of Microsoft Windows operating systems and Microsoft Office applications, along with a valid California Driver’s License.
  • Flexible availability for weekdays, weekends, evenings, and holidays is necessary for this position.
Overview:

Earn $24.00 - $25.00/hr.  

 

Joining our Califonria's Great America team means you’ll provide associates and guests with exceptional service when they visit the park.

 

You’ll also…

  • Analyze, prioritize, and respond to specific issues with Point-of-Sale, Debit/Credit, and related systems.
  • Address IT helpdesk issues on-site and over the phone.
  • Resolve in house and 3rd party software and hardware issues.
  • Ensure adherence to defined policies and procedures within department and company-wide.
  • Research, resolve, and respond to highly complex issues, providing expert and creative solutions.
  • Perform upgrades and preventative maintenance to PC’s.
  • Perform daily system routines. 
  • Have other opportunities to learn and expand knowledge.

Some of our amazing perks and benefits:

  • Paid Training!
  • FREE Uniforms!
  • FREE Admission to California’s Great America!
  • FREE tickets for friends and family!
  • 25% discounts on Food and 20% discounts on Merchandise!
  • Employee-only RIDE nights, GAME nights and FREE FOOD events!
  • Work with people from here, near and from all over the world!

Responsibilities:

California’s Great America is the top destination for thrill-seekers and families alike and premiere entertainment with 100+ acres of FUN. We want YOU to join us in making people happy!

 

As a member of our team, you’ll…

  • Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
  • Interact with different people of all ages and backgrounds.
  • Gain skills, knowledge and experience that will benefit your future.

Qualifications:
  • You!
  • Expert knowledge of Microsoft Windows operating systems and Microsoft Office applications.
  • High level of proficiency with Microsoft Office applications.
  • Experience in troubleshooting software, hardware, and network problems.
  • Working knowledge of network topologies (i.e.: Ethernet, 100BaseT), network protocols (i.e.: TCP/IP), and applications (i.e.: FTP, Telnet/SSH, VNC).
  • Networking experience (an asset).
  • Valid California Driver’s License (G2/G). Driver’s abstract is required upon hire.
  • Ability to lift up to 50 lbs. and must provide own safety shoes.
  • Availability that includes working flexible shifts on weekdays, weekends, evenings, and holidays.




Learn more about this Employer on their Career Site

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By applying, a Cedar Fair - Charlotte account will be created for you. Cedar Fair - Charlotte's Terms & Conditions and Privacy Policy will apply.