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Retail Service Specialist

Automobile Club of Southern California
Posted 3 days ago, valid for a month
Location

Santa Maria, CA 93454, US

Salary

$36,000 - $43,200 per annum

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Contract type

Full Time

Paid Time Off
Tuition Reimbursement
Employee Discounts
Wellness Program

Sonic Summary

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  • The Retail Service Specialist position is an entry-level role designed for individuals who excel in a sales and service environment.
  • Candidates should have experience in retail sales or a similar customer service setting and a high school diploma or GED.
  • The starting salary for this position ranges from $18.20 to $24.27, with opportunities for skill-based pay increases and bonuses.
  • The role involves fulfilling member requests, such as taking passport photos and planning road trips, within a branch that operates Monday to Saturday.
  • Auto Club Enterprises values diversity and offers remarkable benefits, including health coverage, a 401(K) plan with company match, and tuition assistance.
Retail Service Specialist

We are looking for someone who will thrive in a sales and service environment. We’ll provide the training you need on an array of AAA products and services to interface with members with confidence. This training will help you meet your individual and team cross-selling and upselling goals. You’ll also have the opportunity to advance with skill based pay increases, quarterly bonuses, and career growth (90% of our managers are promoted from within).

This is an exciting entry level position in our branch network and ideal for candidates interested working in a teamwork environment interfacing with AAA members.

This position fulfills member requests such as: taking passport photos, planning road trips, distributing maps and tour books, cashiering duties, and other services for members.

Our branch hours of operation are Monday through Friday 9am – 5pm and Saturday 9am – 1pm. We are closed on Sundays and most holidays.

Qualifications:
• Experience in retail sales, banking or similar customer service/sales environment
• Proven ability to exceed assigned sales or service quality goals
• Ability to work overtime including Saturdays
• Experience with Microsoft Office basics
• Ability to travel locally when necessary
• A high school diploma or GED
• Successful completion of background check and drug screening

The starting pay range for this position is:

$18.20 - $24.27

Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

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Remarkable benefits:
•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
•    Wellness program
•    Employee discounts

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

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