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Part Time Teller

Santander
Posted 9 days ago, valid for a month
Location

Saugus, MA 01906, US

Salary

$12.5 - $15 per hour

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Contract type

Part Time

By applying, a Santander account will be created for you. Santander's Privacy Policy will apply.

Sonic Summary

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  • The position serves as the first point of contact for consumer and small to medium-sized clients, assisting with various service-related issues.
  • Candidates should have a high school diploma or equivalent work experience, with a requirement of 0+ years of cash handling experience in a retail or banking environment.
  • The role involves selling targeted products and services, providing exceptional customer service, and educating clients about banking products.
  • Salary details are not specified, but the job emphasizes the need for superior customer service skills and the ability to function in a fast-paced environment.
  • Effective communication skills and the ability to identify customer needs are essential for enhancing customer relationships.

Acts as first point of contact for consumer and small- to medium-sized clients. Assists clients with resolving product, service or billing issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution. Sells targeted products/services as part of client-initiated interactions. Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel. Adheres to safe deposit box procedures/ operations and guidelines. Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services. Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions. Provides legendary Customer Service in addition to recognizing referral opportunities. Provides exceptional customer service by meeting all customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: H.S Diploma: or equivalent work experience Req Work Experience: 0+ Years Cash Handling experience in a Retail or Banking environment Req Skills and Abilities: Superior customer service skills. General Math skills. Detail oriented with the ability to function in a fast-paced and changing environment. Excellent communication skills with ability to be concise, clear, and consistent manner. Ability to effectively ask questions and identify needs to enhance the customer relationship.




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By applying, a Santander account will be created for you. Santander's Privacy Policy will apply.