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Part Time Teller

Santander
Posted 18 days ago, valid for a month
Location

Seekonk, MA 02771, US

Salary

$12.5 - $15 per hour

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Contract type

Part Time

By applying, a Santander account will be created for you. Santander's Privacy Policy will apply.

Sonic Summary

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  • The position serves as the first point of contact for both consumer and business clients, assisting with various account-related issues and transactions.
  • Candidates must have a minimum of 0 years of cash handling experience in a retail or banking environment, and a high school diploma or equivalent is required.
  • The role involves selling targeted products and services during client interactions while maintaining operational integrity and exceptional customer service.
  • Key responsibilities include educating customers about financial needs and bank products, minimizing wait times, and recognizing referral opportunities.
  • The expected salary for this position is not explicitly stated, but it generally aligns with entry-level roles in the banking sector.

Acts as first point of contact for consumer and business clients. Assists clients with resolving product, service or account issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution. Sells targeted products/services as part of client-initiated interactions. Responsible for maintaining operational integrity.Essential Functions/Responsibility Statements:• Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel.• Adheres to safe deposit box procedures/ operations and guidelines.• Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services.• Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions.• Provides legendary Customer Service in addition to recognizing referral opportunities.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education:• High School Diploma or equivalent RequiredWork Experience:• 0+ Years Cash Handling experience in a Retail or Banking environment RequiredSkills and Abilities:• Superior customer service skills.• General Math skills.• Detail oriented with the ability to function in a fast-paced and changing environment.• Excellent communication skills with ability to be concise, clear, and consistent manner.• Ability to effectively ask questions and identify needs to enhance the customer relationship.




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By applying, a Santander account will be created for you. Santander's Privacy Policy will apply.