Employee Experience Coordinator (Kenai Fjords Tours)

• Join an inclusive, global team and make life-long connections. 

• Enjoy free access to Pursuit attractions and 50% off for friends. 

• Get discounts on hotel stays, dining, and retail. 

• Access subsidized mental health and wellness resources. 

• Housing accommodations available with competitive rates 

• Referral bonus available  

Deep down, our mission and values make us who we are as a team. This is what we strive for in all of the connections we create for our guests and for each other.

$20.50 per hour

This role is posted for our spring/summer 2025 season!

Oversee daily operations of employee housing including cleaning, organization, employee activities, staff communication, and maintaining up-to-date housing documentation.

• Monitors employees' communal living spaces and 133 employee housing units for cleanliness, safety, and overall maintenance standards, ensuring a safe and welcoming community environment.
• Completes employee housing assignments, conducts inspections, completes room changes, and maintains an updated list of occupants in employee housing.
• Enforce Employee Housing Agreement standards, including noise levels, interpersonal conflicts, and overall expectations.
• Maintain a daily professional presence in Employee Housing.
• Assist Custodians to maintain cleanliness and sanitation of employee common areas.
• Responsible for opening and closing of employee housing at the start and end of season.
• Execute the Resident Advisor program which includes recruiting applicants, scheduling monthly meetings, assigning events, and distributing communications to residents of Employee Housing.
• Prepares general memos using Microsoft Office and Canva regarding various matters to advise staff of changes, events and activities, and other communications.
• Maintains Employee Social Media accounts, including staff Facebook group and Instagram.
• Partners with Operations Assistant to complete staff onboarding and conduct employee orientations.
• Provides transportation for employees using company passenger van to various appointments when necessary.
• Maintains a clear and concise inventory of all employee housing items.
• Ensure that Resident Advisors and employee housing residents comprehend their assigned cleaning responsibilities, including end-of-season move-out expectations.
• Plans and executes employee engagement functions and activities, such as craft days, group hikes, themed dinners, shopping trips to Anchorage, visits to the Alaska Sealife Center, etc.
• Other duties as assigned.

Skills + Abilities:

• Arrive to work on time, ready to work, with a neat and clean appearance
• Familiarity with operation of standard office equipment
• Must be tolerant of cultural differences and have strong listening and conflict resolution skills
• Ability to communicate with people in a professional and courteous manner in a variety of situations
• Be innovative, resourceful, and professional in dealing with both management and employees
• Must be well organized and detail oriented and keep information, issues and situations confidential
• Ability to prioritize workload and work independently, managing multiple projects and deadlines

• Experience in communal housing or seasonal employment is advantageous

Physical Abilities:

• Requires daily walking, lifting, bending, kneeling, stairs, and cleaning with commercial grade chemicals
• Ability to drive a 14 Passenger Transit van locally and on Alaskan highways
• Ability to safely lift and maneuver 35 - 50 lbs
• Subject to Drug and Alcohol random testing

Minimum Qualifications:

• Proficient with MS Office, Canva, and social media
• Must be over 21 years of age and possess a valid Drivers’ License and have a clean driving record
• Willing to a non-traditional schedule with various shifts, split shifts, and on holidays and weekends
• CPR and/or First Aid training desirable
• Previous experience living in employee housing is desirable

Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the last frontier. 

Fun. You'll be meeting team members from across the globe and get to participate in tons of team events. 

Independent. You’ll spend your days in and around our amazing properties.  

Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.  

Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required  

We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole. 

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.   

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team!  

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com. 

We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.