Food & Beverage Operations Manager

• Join an inclusive, global team and make life-long connections. 

• Enjoy free access to Pursuit attractions and 50% off for friends. 

• Get discounts on hotel stays, dining, and retail. 

• Access subsidized mental health and wellness resources. 

• Housing accommodations available with competitive rates 

• Referral bonus available  

Leading our amazing team of Food & Beverage professionals at the Seward Windsong Lodge! 

$60,000 annually. 

This is an extended seasonal full-time role starting in January of 2025!

F&B PROGRAM DESIGN & DEVELOPMENT

• Keep up with F&B trends and our competitive set in Alaska; make recommendations & changes as necessary.
• Foster partnerships with local & regional vendors including brewers, distillers, distributors, etc; including preparation of seasonal estimated usages, procurement / pricing agreements, and pre-buys.
• Assist with development & implementation of Alaskan-inspired drink programs designed to wow guests and provide growth to each unique outlet.
• Assist with development & implementation of sales goals, contests, and incentive programs to increase F&B revenue.

IMPLEMENTATION & TRAINING

• Assist with development, coordination, and on-going implementation of F&B training programs for seasonal TAC F&B staff including operations and service standards, systems, standard operating procedures, and responsible alcohol service.
• Collaborate on POS systems development, screen layout, and programming through Simphony.
• Will coordinate training & ramp-up for all seasonal staff & outlets for inventory management.
• Ensure TAC F&B controls are met by maintaining effective cost & portion control.
• Communicate key metrics to TAC F&B Director and TAC F&B operations teams for review & approval, including weekly meetings with TAC F&B location teams.

F&B FOH SUPPORT

• Act as shift / location / outlet manager throughout TAC F&B as necessary.
• Handle guest and staff concerns in a professional manner; take fast & appropriate action to solve problems.
• Work collaboratively with TAC F&B teams, including monthly inventories.
• Support all TAC F&B outlets with product ordering guides & order management.
• Manage TAC F&B product inventories using F&B product inventory management system Craftable, which may include but is not limited to:

  • On-board new vendors & manage invoices for A/P, including vendor summary statement audits.

  • Build product & menu lists.

  • Coordinate monthly product inventories with TAC F&B operations teams, including regular monitoring of inventory in & out.

  • Review & audit invoices with location managers to ensure inventory accuracy, as well as price variances from prior invoice pricing and / or contracted price.

  • Communicate with vendors for recurring & one-off ordering, and ensures accuracy in tracking invoices.

• Follow federal, state, and company policies & regulations for serving alcoholic beverages in a responsible manner.
• Enforce all company policies & regulations to ensure good safety practices of staff & guests throughout department.
• Always have the guest & staff experience in mind.
• Facilitate a positive environment and “yes” culture.
• Assist with other responsibilities as requested.

IDEAL EXPERIENCE:

• Degree in Restaurant / Hospitality Management, or a related field, preferred.
• 2+ years restaurant, café, or bar management experience – high-volume, seasonal dining preferred.
• Proven experience in serving / bartending.
• Hospitality POS experience is desirable.
• Experience with Microsoft Office – strong Excel skills are a plus.
• Experience with Craftable inventory management system & Simphony / Micros systems is helpful, but not required.

CRITICAL COMPETENCIES FOR SUCCESS:

• Demonstrate solid leadership skills with an ability to motivate others.
• Must be pleasant, helpful, friendly, outgoing, enthusiastic, and courteous in dealing with guests & staff; work ethic and commitment to the team & guest are key.
• Possess in-depth working knowledge of service standards, as well as strong analytical and business communication skills.
• Proficient computer skills utilizing a variety of computer applications and software.
• Effective knowledge of food, liquor, and labor cost controls.
• Efficient knowledge in kitchen operations, cooking, and timing is helpful.
• Must be 18 years of age or older.
• Must be able to work in the United States.
• Must possess valid US driver’s license.
• Be committed to Safety First and the highest quality of cleaning & sanitizing standards.
• Be organized with a great eye for detail.
• Be kind to others and always bring your best.
• Be a good communicator, always suggesting ideas and solutions.
• Be helpful and friendly, willing to go the extra mile.
• Be relaxed, flexible and able to handle a few curveballs.
• Be ready to have fun!

The F&B Operations Manager provides coverage throughout all TAC locations during the summer operating season, and should maintain a willingness to work on-site for approximately 21 summer weeks if required. The range between TAC properties from the northernmost outlet (Denali) to the southernmost (Seward) is approximately a 7-hour drive; it is common for this role to provide on-site support at various times for all TAC operations within this range. Off-season officing is available in Anchorage, AK.

Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the last frontier. 

Fun. You'll be meeting team members from across the globe and get to participate in tons of team events. 

Independent. You’ll spend your days in and around our amazing properties.  

Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.  

Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required  

We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole. 

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.   

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team!  

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com. 

We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.