Store Manager (Kenai Fjords Tours)

• Join an inclusive, global team and make life-long connections. 

• Enjoy free access to Pursuit attractions and 50% off for friends. 

• Get discounts on hotel stays, dining, and retail. 

• Access subsidized mental health and wellness resources. 

• Housing accommodations available with competitive rates 

• Referral bonus available  

This role will work closely with the Retail Operations Manager of Seward to effectively merchandise, train on guest service and schedule teams to drive revenue and profitability. Work closely with the retail team in daily operations by providing retail guidance and expertise. Supports the Seward Retail Team during the opening/closing of their location and helps with training of best practices in season. Manage cash, time & attendance, loss prevention, revenue assurance and opening/closing the store. Ensure a safe, clean and attractive store layout and merchandising area. Help customers find the best products to suit their individual needs and ensure efficient, courteous handling of guest requests and troubleshoot any IT issues that may arise.

$23.00 per hour

This role is posted for our spring/summer 2025 season!

/    Drive sales success by implementing strategies to improve guest service, promote retail sales, and increase profitability

/    Give input to Operations Manager on merchandise ideas, guest requests and product feedback

/    Partner with the Retail Operations Manager in Seward to understand upcoming product assortments and visual merchandising strategies for the season

/    Provide and facilitate training on POS and merchandising to Kenai Fjords Tours Gift Shop

/    Lead by example while promoting positive culture with staff within the retail department

/    Educate customers on products and services

/   Contribute ideas within merchandising plan to drive high margin, average order value and units per transaction

/    Maintain organized storage areas and ensure all SKUs are represented on the sales floor

/    Open and/or close the store as needed

/    Ensure completion of daily and weekly tasks for the gift shop and sales associates

/    Maintain retail stock inventories between the warehouse and KFT main building

/    Responsible for marking down inventory when provided markdown guidance

/    Work directly with accounting department to provide cash accountability

/    Perform other duties as appropriate and as assigned

Skills + Abilities:

/    Excellent interpersonal skills and professional demeanor; ability to work effectively and cooperatively with all levels of management and staff, affiliated-company employees, and outside business associates

/    Excellent communication and customer service skills

/    Ability to work independently with minimal supervision, as well as a team environment

/    Strong organizational and follow-up skills and be detail oriented

/    Ability to make decisions, solve problems and exercise good judgment; ability to work under pressure and prioritize workload

/    Ability to accurately use industry-standard computer software and learn inventory systems software

/    Ability to work extended hours and weekends as needed

/    Ability to quickly and thoroughly learn products and services specific to the Company and quickly learn the Company’s policies, procedures and employee programs

/     High degree of sensitivity regarding confidential information

Minimum Qualifications
/    High School Diploma or equivalent combination of experience and training that provides the required skills, knowledge and abilities

/    2 years’ experience in retail inventory and sales

/    Supervisor experience required

/    Must have a valid driver’s license and a clean driving record

Physical Abilities:

/    Must be able to walk, sit and stand on hard surfaces for extended periods of time

/    Must be able to kneel, crawl, bend and twist at the waist on an occasional basis

/    Must be able to reach at, above and below shoulder height with regular frequency

/    Must be able to push, pull, carry and lift objects weighing up to 50 pounds on a regular basis, and greater weights on an occasional basis

/    Must be able to maintain balance on unsteady or uneven surfaces, ladders, and to negotiate stairs on an occasional basis

/    Must possess sufficient fine and gross motor skills to operate computers and other equipment as required

Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the last frontier. 

Fun. You'll be meeting team members from across the globe and get to participate in tons of team events. 

Independent. You’ll spend your days in and around our amazing properties.  

Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.  

Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required  

We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole. 

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.   

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team!  

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com. 

We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.