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Rep II, Technical Support

Baxter
Posted a month ago, valid for 25 days
Location

Skaneateles, NY 13152, US

Salary

$20.83 - $25 per hour

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Contract type

Part Time

By applying, a BAXTER account will be created for you. BAXTER's Privacy Policy will apply.

Sonic Summary

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  • This part-time role at Baxter involves providing technical support for software and hardware product issues related to Welch Allyn Physical Exam products.
  • The position requires excellent communication skills to assist customers, including pharmacy personnel and IT professionals, in troubleshooting and resolving issues.
  • Candidates should have relevant experience in technical support, although the specific number of years required is not mentioned.
  • The working hours are from Tuesday to Friday, 9:30am to 3:30pm, with a hybrid model that includes in-office work on Tuesday and Wednesday and remote work on Thursday and Friday.
  • The position is based in Skaneateles, NY, and while the salary is not explicitly stated, it typically reflects industry standards for part-time technical support roles.

This role directly supports Baxter's mission to save and sustain lives by providing technical knowledge to support customers experiencing software and hardware product issues. You'll work cross-functionally with Baxter employees and customers, including pharmacy personnel and IT professionals. Provide support to distributors and end users for Welch Allyn Physical Exam products. Through excellent verbal and/or written communication, you will provide troubleshooting steps to help identify and resolve customer issues. This is a part-time opportunity where the working hours would consist of Tuesday - Friday, 9:30am – 3:30pm. The candidate would be local to Skaneateles, NY, and conduct a Hybrid type model, where they would report to the office Tuesday and Wednesday, and work from home Thursday and Friday. Baxter offers dental and medical insurance, paid time off, parental leave, and more!




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By applying, a BAXTER account will be created for you. BAXTER's Privacy Policy will apply.