Learning & Development Manager

Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.  

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions-based. We are innovative.  We seek out new challenges and conquer them.  This is our company ethos, but it’s our people’s too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.

Stop and think: how would YOU put our drinks on every table?  

Summary Description:

• The Learning & Development Manager manages the training and organizational development functions of the organization. Consults with business unit management in the planning process and development of human resources, they will identify development needs, implement the Learning & Development Programs to meet the needs across managers & experienced professionals’ level. Ensures excellent HR service to all levels of associates.  Provides HR leadership and expertise as employee advocate, change agent and general Learning & Development subject matter expert.

Essential Functions:

• Designs, develops, and deploys processes and leadership development programs designed to maximize employee productivity, performance, and engagement or close skill or knowledge gaps.
• Analyzes results of assessments, focus groups, or employee interviews and develops and delivers interventions or training programs designed to address areas to be improved. May be responsible for management development programs, technical training, sales training, safety training, or train the trainer programs.
• Facilitates and coaches local training professionals on conducting needs analysis, as well as defining metrics to measure the success of leadership development programs.
• Partner with Business & HR leaders to develop and execute results-driven Learning and talent management outcomes which meet current and future needs driving innovation in talent development.
• Assist with the Talent Management Review Process in coordination with HRBPs and Function, ensuring alignment with our TMR Strategy.
• Facilitate individual development conversations and coaching to help leaders improve their leadership skills.
• Serves as internal consultant to managers, supervisors and associates on Learning & Development matters.
• Help develop, organize, and train leadership development activities across the organization, including Leadership Bootcamps and other leadership training initiatives
• Manage the Thomas assessment process
• Manage the Training Curriculum and deploy through a variety of methods (LMS, instructor led, etc)
• Source and develop external partnerships with 3rd Parties (training partners, talent management partners, etc.) and maximize the quality of service and return on investment
• Work with and network with HR colleagues across all locations to ensure sharing of best practice
• Encourage a safe working environment by actively participating in safety related activities
• Ensures a timely and complete delivery of HR data & metrics for either standardized reports or ad hoc info requests
• Ensure comprehensive understanding of and adherence to all HR policies and procedures as well as external influences such as employment legislation, laws and regulations
• Develops a strong understanding and appreciation of the company’s organizational structure, corporate culture, and business objectives in order to develop and implement Training programs and processes that are aligned with and sensitive to the Company’s organizational values and objectives
• Performs other related duties as assigned

Leadership Responsibilities:

Manager 

• Indirectly leads the Learning & Development function

• Provides guidance and training on work standards and expected outcomes. 

Competencies: 

• Ability to foster teamwork. Ability to develop and mentor others. Management skills. Oral and written communication skills. Ability to influence others. Problem/situation analysis. Analytical thinking skills. Strategic thinking skills. Project management skills.
• Leadership - Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success. 

Required Skills:

• Ability to design and facilitate curriculum based on business insights.
• Must have excellent communication skills (written and verbal) and the ability to develop a team environment promoting internal growth
• High level of accountability, quality, and innovation (strives for high performance, emphasizes problem prevention, develops ideas for improvement, document new processes, ensures accuracy of information)
• Confident, motivated, flexible attitude
• Ability to prioritize and multi-task in an organized, detailed manner, given limited time frames
• Comfortable working independently and showing initiative
• Proficient in Excel and Word, and able to learn other software applications
• Strong team player who is able to work across multiple functions
• Ability to analyze and solve problems
• Ability to negotiate conflict and maintain constructive working relationships with people at all levels of an organization
• Maintains and improves associate morale
• Ability to balance multiple tasks with changing priorities.
• Excellent time management skills
• Adaptable to change

Education and Experience:

• Post-Secondary Diploma or equivalent with a concentration in Human Resources
• Typically requires a bachelor’s degree and at least 8-10 years of relevant experience in Learning & Development or Talent Management role.
• Solid knowledge of learning & development industry trends
• Experience with Learning Management System (LMS), SuccessFactors experience preferred.

Working Conditions:

• Physical Demands– Continuously sitting for prolonged periods, as the job is administrative in nature.
• Visual/Sensory – This position requires attention to detail, requiring attention with one or two senses at a time.
• Work environment – Work and environment fasted paced, requiring ability to remain focused under pressure.
• Mental Stress – There is pronounced pressure from deadlines, project management, accuracy or similar demands.

Travel Requirements:

• Based in Tampa corporate office with minimal travel requirements.

Other Duties:

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

A Career with Refresco  

Refresco offers a competitive salary and comprehensive benefits, which include:  

• Medical/dental/vision insurance  
• Life insurance  
• 401(k) savings plan with company match  
• Paid holidays and vacation  
• Well-being benefits  
• Discount programs  

Join Refresco TODAY and enjoy a rewarding CAREER!  

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Employment agencies that have agreements with Refresco Beverages, Inc.,  and have been engaged in a search shall submit résumé to the designated Refresco recruiter or, upon authorization, submit résumé to this career site to be eligible for placement fees.