Patient Sitter Manager

Patient Sitter Manager

Salary $65,000 yearly

Healthcare experience is a plus

Patient Observation Manager

Lead a goal-oriented hospital patient transportation department to create a team environment that is effective, productive, and rewarding. Together with your team, you will move patients throughout the facility to support an environment where clinical staff can focus on delivering excellent care and patients can heal.

Responsibilities 

• Provide leadership to the patient observation team to meet objectives and deliver excellent service
• Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
• Demonstrate continuous ability to maintain and/or improve customer and patient satisfaction
• Lead and manage team member recruiting, training, development, and assignments
• Perform daily inspections and assessments and coach and counsel team members
• Collaborate with department, facility, and company leadership to achieve goals
• Analyze data and make adjustments to meet facility, budget, and compliance goals
• Execute, maintain, and monitor quality control systems and budgets
• Drive compliance with health, safety, and industry regulatory agencies
• Control and manage inventories according to set budgets

Skills

• Interpersonal Skills: Ability to interact with individuals at all levels of the organization
• Communication: Effective written, spoken, and non-verbal communication
• Customer Service: Service-oriented mentality with a focus on exceeding expectations
• Professionalism: Maintain a positive and professional demeanor 
• Decision Making: Ability to quickly make sound decisions and judgments 
• Proactivity: Self-motivated with the ability to effectively prioritize projects and needs
• Team Player: Willingness to collaborate and provide support where needed to achieve outcomes
• Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings
• Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment

Requirements

• 2+ years managing a team
• Computer experience with word processing, spreadsheets, and various software
• Able to work a flexible schedule that may include nights, weekends, and holidays
• Must be willing to relocate for promotion opportunities

Not Required But a Big Plus

• Proficiency in languages other than English, especially Spanish
• Familiarity with OSHA, The Joint Commission, and other regulatory requirements

What We Offer

• Paid time off (vacation and sick)
• Medical, dental, and vision insurance
• 401(k) with employer match
• Employee Assistance Program (EAP)
• Employee Resource Groups (ERGs)
• Career development and ongoing training

Important to Know

• Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place.
• Veterans and candidates with military experience are encouraged to apply.
• HHS provides equal employment opportunities to applicants and employees. We do not discriminate on the basis of race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability. Learn more about your workplace rights here.

Who is HHS

HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. 

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