DIRECTOR, QUALITY ASSURANCE

CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world.  We do this by delivering innovative packaging that offers significant value for brand owners, retailers and consumers alike. With operations in 47 countries employing over 33,000 people and net sales of over $11 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally.  Sustaining a leadership position requires us to build a team of highly talented, dedicated and driven individuals.

Division:

Crown’s Food Division is the number one manufacturer of food cans in the world. Our complete array of food packaging serves a variety of markets, including fruit, vegetables, dairy, fish, meat, ready meals, pet food, infant milk powder and other dry food products. We offer a wide selection of food cans from round to bowl as well as shaped cans. We truly focus on excellence. Here is your chance to join the Crown Food Business Unit.

Location:

This position will be based in our corporate headquarters in Tampa, FL

Position Overview:

The Director of Quality Assurance is responsible for the overall management and maintenance of the quality system, the quality improvement efforts within the division and ensuring that quality procedures are current and appropriate to meet customer requirements.  This position reports to the Vice President of Quality and Technical Services of the Food Division.

Primary Responsibilities:

• Lead the Corporate Quality department consisting of 5 direct reports with responsibility for supporting the quality programs of 8 manufacturing locations in the US.
• Update and maintain Corporate-level production control documentation that meets current customer and third-party auditing requirements.
• Ensure the Division conforms to operating specifications and quality control plans using approved SOPs with certified gauges and responds appropriately to non-conformances
• Manage an effective internal and supplier auditing program.
• Maintain multiple quality-related computer systems.
• Collaborate with Manufacturing, Engineering, and Customer Technical Service departments to develop and implement system improvements that further Crown’s ability to meet customer expectations.
• Develop and participate in training in SPC, food safety and common quality-related problem solving tools.
• Lead reviews of internal and external data to identify chronic issues, develop corrective action plans and enact preventive measures.
• Participate in the hiring and selection process for all plant-level quality managers and supervisors.

Job Requirements:

• BS Degree in a Technical discipline.
• Minimum ten (10) years hands-on experience in a manufacturing environment with proven Quality Management System oversight capability.
• Excellent oral and written communication skills.
• Proven leadership skills including the ability to develop and manage a team, as well as influence others who are not direct reports.
• Thorough understanding of common quality, food safety, and problem-solving tools including Control Plans, SPC (Statistical Process Control), Process Capability, Pareto charts, Histograms, Gauge R&R, FMEA, HACCP, GMP’s, Continuous Improvement and Lean Six Sigma principles.
• Proficiency in data interpretation, root cause investigations, problem solving, and corrective action implementation.
• Thorough understanding of SQF, BRC, GFSI or ISO compliance and/or auditing.
• Proficient in Microsoft Office (Outlook, Excel, Word, Power Point, and Teams)
• Committed to on-going personal development and career growth.
• Ability to travel up to 60%.

Physical Requirements

• While performing the duties of this job, the associate is regularly required to sit, stand, walk, use hands, reach with hands and arms, and may be required to balance, stoop, kneel, crouch, or crawl.  
• The associate may lift and/or move up to 30 lbs.
• Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.

 Working Conditions

• Will be required to perform job duties outside of the typical office setting in a plant environment as well as in an office.
• While performing the duties of this job, the associate may be exposed to moving mechanical parts and vehicular traffic. 
• The associate may be exposed to a wide range of temperatures.
• The noise level is frequently loud.

*Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 Benefits:

Crown offers competitive pay, comprehensive benefits including free company paid health insurance for employees as well as company matched 401(k).

 Interested:

Take the next step in your career and apply online today at www.crowncork.com/careers.  

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