AR Specialist - Billing

Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game.  We are solutions-based.  We are innovative.  We seek out new challenges and conquer them.  This is our company ethos, but it’s our people’s too:  Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.

Stop and think: how would YOU put our drinks on every table?

Job Summary:

The AR Specialist I - Billing is responsible for execution of the billing process, ensuring accurate and timely processing of invoicing and credit memos, resolving billing issues, weekly reconciliation processes and improving billing processes.  This role involves processing invoices, resolving billing issues, and collaborating with internal teams to improve billing procedures.  The AR Specialist – Billing will also handle credit memos, EDI rejections, and prepare various financial reports.  This role requires strong analytical skills, attention to detail, and the ability to collaborate effectively with internal and external partners.

Key Responsibilities:

• Invoice Processing: Process customer invoices, credit memos, rebills and cancellation requests through mail, EDI and email, adhering to established SLA’s. Perform weekly POP, TOMRA and SIP processes.
• EDI Rejections: Research and resolve EDI rejections by collaborating with internal business partners and customers.
• Root Cause Analysis: Research and identify root causes of billing issues and work closely with internal teams to resolve and prevent future occurrences.
• Order Entry: Input order entry for Refresco Canadian recycling distributor invoices.
• Billing Reconciliation: Perform regular billing activity reconciliations to ensure accuracy and completeness of billing requests.
• Reporting: Prepare regular billing reports to monitor billing activities and participate in meetings with internal support teams to discuss billing related items, prepare weekly statements for the Refresco Canadian distributors, prepare ad-hoc reports as assigned.
• Billing Tables: Monitor billing tables on daily basis to ensure prompt resolution for proper billing to be completed.
• Dispute Resolution: Handle inquiries and disputes related to billing, working to resolve any issues promptly.
• Internal Collaboration: Work closely with internal teams including sales, customer experience and finance to discuss and resolve billing-related issues and improve processes.
• Record Keeping: Ensure all AR records are accurate, up-to-date and compliant with company policies and regulations.

Required Skills and Competencies:

• Familiarity with accounting software such as SAP or other ERP systems
• Basic skills in Microsoft Office Suite, specifically Microsoft Excel and Word applications
• Analytical and problem-solving skills (ability to define issues, collect data, establish facts, draw valid conclusions and find solutions)
• Attention to detail and accuracy
• Organizational and time management skills
• Strong communication (oral and written) and interpersonal skills
• Team player with an ability to work independently
• Trustworthy, strong sense of ownership and accountability
• Ability to meet deadlines
• Able to adjust readily to change and adapt as needed
• Attention to detail and high level of accuracy

Proficiency Level:

• Performs work under direct supervision.
• Handles basic issues and refers more complex issues to higher-level staff.
• Possesses beginning to working knowledge of subject matter.

Education and Experience:

• High School diploma

Working Requirements:

• Based in Tampa corporate office with minimal travel requirements.
• This is an in-office position with 1 day work from home

Other Duties:

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

A Career with Refresco

Refresco offers a competitive salary and comprehensive benefits, which include:

• Medical/dental/vision insurance 
• Life insurance 
• 401(k) savings plan with company match
• Paid holidays and vacation
• Well-being benefits
• Discount programs

Join Refresco TODAY and enjoy a rewarding CAREER! 

Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages, Inc.  Refresco Beverages, Inc. will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.

Employment agencies that have agreements with Refresco Beverages, Inc.,  and have been engaged in a search shall submit résumé to the designated Refresco recruiter or, upon authorization, submit résumé to this career site to be eligible for placement fees.