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Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.
LSF is looking for a talented Development Outreach Manager who wants to make an impact in the lives of others.
Purpose and Impact:
The Development Outreach Manager is responsible for creating and managing the community engagement plan, including volunteer management, congregation relations, and in-kind donations. This position plays a key role on the development team as a front door to LSF. By coordinating with congregations, attracting volunteers, and curating donation drives, this role will work collaboratively to create and strengthen relationships between LSF and the communities we serve. By creating replicable statewide strategies for pan-religious church relations, volunteer coordination, and in-kind donations.
The Development Outreach Manager will encourage and support congregations who would like to fundraise on behalf of LSF by running an event and/or coordinating event pieces while supporting LSF events in surrounding areas as necessary and reasonable. This role will contribute to the annual development plan of the team by supplying the community engagement section, which will outline the activities and fundraising targets for volunteers, congregations, and in-kind gifts.
Essential Functions:
IN-KIND DONATIONS
● Manage in-kind donation drives to meet necessary contract matches and requirements.
● Design donation drives as an entry point for new donors to LSF with broad reach for individuals, churches, and businesses.
● Work with Development Managers to transition in-kind donors to financial supporters.
● Create tracking systems with Data Specialist for in-kind donation tracking to meet contract match requirements.
CHURCH RELATIONS
● Build and maintain relationships with churches throughout the state of Florida with goals and metrics year-over-year.
● Create an effective strategy for congregational and congregant engagement.
● Work with development team to design and present legacy giving strategies.
● Create planned giving plan for congregations that are closing.
● Employ church relationships for volunteerism, in-kind, and financial stewardship.
● Seek opportunities to attend relevant conferences, conventions, and services.
● Design a compelling presentation and collateral for Temple Talks, coffee talks, and speaking engagements.
● Identify new opportunities with congregation groups that can be explored with the team.
VOLUNTEER COORDINATION
● In collaboration with programs, design a volunteer process for LSF’s statewide efforts.
● Meet with programs to find current volunteer needs.
● Create pipeline between the website the CRM that captures and tracks volunteer time and data.
● Work with legal teams to ensure volunteer processes are safe and compliant for the individual as well as LSF.
● Work with teams to encourage volunteers to become financial contributors.
● Develop volunteer positions and run background checks (or outsource background checks) as needed.
GENERAL RESPONSIBILITIES
● Create and manage a comprehensive Development Outreach plan that covers all areas, and can be replicated across the LSF network in Florida.
● Support the team in organizing and executing successful fundraising events as needed to generate revenue and increase community engagement.
● Plan for hand-off of individual donors to team mates as appropriate.
● Enter relevant data into CRM to uphold consistent and reliable data. Leverage CRM in volunteer development, individual relationships, and in-kind tracking. Record activities in CRM, showing the progression of relationships.
● Seek any needed professional development to support success in this role.
● Support the team in developing processes to expand the donor base, volunteerism, and increase funding sources.
● Uphold confidential information found in the donor database, while keeping accounts accurate and current meeting notes in the donor database.
● Perform other duties as assigned.
Physical Requirements:
● Moves equipment/materials weighing up to 25 pounds occasionally.
● Travels between worksites, meetings, events, donor meetings, program outreach, and community engagements regularly; Requires valid driver ’s license, auto insurance, motor vehicle records clearance, and access to dependable transportation. Travel may include carrying marketing collateral or setting up displays.
● Works in a variety of settings, including and not limited to LSF office locations, partner agency and community-based settings, community settings, outdoor settings in varying weather conditions, businesses, and faith-based settings such as congregations. This role is hybrid with an expectation of regular days most weeks in the office as well as driving across the state for donor related responsibilities.
● Ability to work in a standard office environment or remotely, as needed.
● Frequent movement within the office to attend meetings, collaborate with team members, or handle materials.
● Proficient in using a computer, keyboard, and mouse for extended periods while drafting communication materials, managing databases, or preparing reports.
● Visual acuity to review and analyze digital and printed materials.
● Ability to stand or walk for extended periods during events, presentations, or community engagements.
● Comfortable handling physical setup or breakdown of event spaces, including arranging tables, displays, or materials.
● Strong auditory and verbal abilities for phone calls, virtual meetings, public speaking, and in-person interactions.
● Requires effective written communication skills for reports, proposals, and outreach materials.
● Flexibility to work evenings or weekends during campaigns, outreach events, or other time-sensitive projects.
Education and Experience:
Bachelor’s or equivalent degree in related field required. Minimum 3 years of related fund-development experience within a nonprofit or government relations setting with a proven track record of success. Experience in building relationships with religiously affiliated groups preferred.
Also required: Successful completion of a Level II background screening, local criminal record check and drug screening prior to hiring.
Other: Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.
Principal Accountabilities:
- Team player with co-workers and central service office staff.
- Cost effective program operations.
- Adherence to agency policies and management practices.
- Effective staff management and leadership.
Knowledge, Skills and Abilities:
- Fluency in English, both spoken and written. Must have the ability to write and speak effectively for donor-facing communication including client stories, donor acknowledgements, and presentations.
- Intermediate mastery of business applications and productivity suites.
- Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers.
- Thrives in and embraces a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle.
- Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations
- Successfully completes tasks in varied environments including a moderately noisy environment at times
- Interacts with others and performs tasks in-person and through the use of technology, with potentially long periods of stationary activity and potentially long periods of increased physical activity including and not limited to driving, overseeing events, transporting materials related to outreach and events, and giving presentations to large groups.
Why work for LSF?
LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.
Amazing benefits package including:
- Medical, Dental and Vision
- Telehealth (24/7 online access to Doctors)
- Employee Assistance Program (EAP)
- Employer paid life insurance (1X salary)
- 13 paid holidays + 1 floating holiday
- Generous PTO policy (starting at 16 working days a year)
- Note: Head Start employees paid time off and holiday schedule may differ
- 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
- Tuition reimbursement
Lutheran Services Florida embraces diversity, equity and inclusion in all business practices. LSF is proud to be an equal opportunity employer.
