Resident Services Director

Job Title: Resident Services Director 
Location: Twinsburg, OH
Employment Type: Full Time 
Department: Resident Care 

About Us:
Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care. 

Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are a passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us and help shape the future of senior living! 

Overview: The Resident Services Director is responsible for the administration of nursing services.  Directs, plans, and coordinates services activities of professional nursing and auxiliary nursing personnel in rendering resident care.  Interprets policy and regulations to all nursing personnel and ensures compliance.  Analyzes and evaluates nursing and related services rendered to ensure the quality of resident care.

Key Responsibilities: 

• Administration of nursing services
• Plan, coordinate and direct care to residents
• Interpret policy and regulations to ensure compliance
• Oversee medication delivery system
• Supervise nurses and certified nursing assistants
• Provide oversight of all care provided to residents
• Complete assessments of residents
• Participate in sales and marketing process
• Ensure associate training compliance
• Support residents and families as neede

Education/Experience/Licensure/Certification: 

• Must be a Registered Nurse (RN) or Licensed Practical Nurse (LPN) licensed in OH
• A minimum of 3-5 years management experience preferred
• Experience and passion in working with seniors in a long-term care or home-based care setting
• Extensive experience with electronic medical records preferred
• Able to perform tasks which may be physically demanding such as pushing, bending and lifting up to 50lbs.
• Ability to maintain positive working relationships with residents, their families, peers and other staff members
• In good physical and emotional health and free of communicable diseases

Why You’ll Love Working With Us: 

• Innovative Culture: We are a group of smart, forward-thinking and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs and continuous innovation.
• HEART: We recognize Humor, Empathy, Autonomy, Respect and Trust as core values that guide our work.
• Growth Opportunities: We promote and foster career development and continuous learning.
• Work-Life Balance: We value autonomy, flexibility and a family-friendly supportive workplace.
• Competitive Comp and Benefits: We offer a competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more. Inspir believes in rewarding top talent and dedication, depending upon years of experience and commitment to the company. Inspir strives for transparency, reviewing pay periodically, to be the industry leader in recruiting talent like you!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)