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RN - Ambulatory Clinic Telephone Triage - PN Central Practice Support - Part Time - 32 hours per week - 8 Hour - PMs

John Muir Health
Posted 2 days ago, valid for a year
Location

Walnut Creek, CA 94597, US

Salary

$66.27 - $89.47 per hour

Contract type

Part Time

By applying, a John Muir Health account will be created for you. John Muir Health's Terms & Conditions and Privacy Policy will apply.

Sonic Summary

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  • The Ambulatory Telephone Triage Nurse is responsible for providing healthcare support to patients via telephone, utilizing critical thinking and nursing judgment to assess symptoms and advise on care levels.
  • Candidates are required to have graduated from an accredited nursing program and hold an RN license from the California Board of Nursing, with a preference for those with a Bachelor's Degree in Nursing.
  • Preferred experience includes 1 year in an acute care hospital, ambulatory, triage, or medical office settings, and 1 year specifically in telephone triage.
  • The position requires excellent communication skills, the ability to work independently, and effective time management, with a pay range of $66.27 to $89.47 per hour based on experience.
  • The scheduled work hours are 32 per week, with potential evening and weekend shifts.

Job Description:

The Ambulatory Telephone Triage Nurse plays a crucial role in providing timely and efficient healthcare support to patients by telephone. The Telephone triage nurse provides timely and accurate assessment of a patient’s symptoms and utilizes critical thinking, nursing judgement, and approved decision support tools to provide appropriate nursing advice and determine the level of care required.

Education:

  • Graduate of an Accredited Nursing Program – Required​

  • Bachelor's Degree Nursing - Preferred
     

Experience:

  • 1 Year Acute Care Hospital - Preferred

  • 1 Year Ambulatory, triage, or medical office experience - Preferred

  • 1 Year Telephone Triage – Preferred
     

Certifications/Licensures:

  • RN Registered Nursing - California Board of Nursing - Required

  • BLS Basic Life Support - American Heart Association – Required

Skills

  • Evenings and weekends may be required

  • Advanced clinical assessment and decision-making ability

  • Excellent communication skills (verbal and written)

  • Able to work well independently

  • Functions well in a high-stress environment

  • Sound critical thinking

  • Effective time management and organization skills

  • Empathetic with the ability to develop trust with patients

  • Bilingual in English/Spanish- preferred

Work Shift:

08.0 - 16:00 - 00:30 No Waive (United States of America)

Pay Range:

$66.27 - $89.47Hourly

Offer amounts are based on demonstrated/relevant experience and/or licensure.

Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word ‘exempt’ on it.

Scheduled Weekly Hours:

32

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By applying, a John Muir Health account will be created for you. John Muir Health's Terms & Conditions and Privacy Policy will apply.