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RN - Ambulatory Clinic Telephone Triage - PN Central Practice Support - Full Time - 8 Hour - Days

RN - Ambulatory Clinic Telephone Triage - PN Central Practice Support - Full Time - 8 Hour - Days

John Muir Health

Posted a day ago, valid for a year

Walnut Creek, CA 94597, US

$66.27 - $89.47 per hour

Full Time

By applying, a John Muir Health account will be created for you. John Muir Health's Terms & Conditions and Privacy Policy will apply.

Sonic Summary

The Ambulatory Telephone Triage Nurse provides healthcare support to patients via telephone, utilizing critical thinking and nursing judgment to assess symptoms and advise on care levels.
Candidates are required to have graduated from an accredited nursing program, with a Bachelor's degree preferred.
A minimum of one year of acute care hospital experience, along with one year each of ambulatory, triage, or medical office experience is preferred.
The position requires an RN license from the California Board of Nursing and BLS certification, with a salary range of $66.27 to $89.47 per hour based on experience.
Scheduled weekly hours are 40, and flexibility in start times during orientation is necessary.

Job Description:

The Ambulatory Telephone Triage Nurse plays a crucial role in providing timely and efficient healthcare support to patients by telephone. The Telephone triage nurse provides timely and accurate assessment of a patient’s symptoms and utilizes critical thinking, nursing judgement, and approved decision support tools to provide appropriate nursing advice and determine the level of care required.

Education:

Graduate of an Accredited Nursing Program – Required
Bachelor's Degree Nursing - Preferred

Experience:

1 Year Acute Care Hospital - Preferred
1 Year Ambulatory, triage, or medical office experience - Preferred
1 Year Telephone Triage – Preferred

Certifications/Licensures:

RN Registered Nursing - California Board of Nursing - Required
BLS Basic Life Support - American Heart Association – Required

Skills

Evenings and weekends may be required
Advanced clinical assessment and decision-making ability
Excellent communication skills (verbal and written)
Able to work well independently
Functions well in a high-stress environment
Sound critical thinking
Effective time management and organization skills
Empathetic with the ability to develop trust with patients
Bilingual in English/Spanish- preferred

Start times are not set and new hires must be flexible to start at 8am, 8:30am, and 9:00am during the orientation/training period.

Work Shift:

08.0 - 08:00 - 16:30 No Waive (United States of America)

Pay Range:

$66.27 - $89.47Hourly

Offer amounts are based on demonstrated/relevant experience and/or licensure.

Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word ‘exempt’ on it.

Scheduled Weekly Hours:

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By applying, a John Muir Health account will be created for you. John Muir Health's Terms & Conditions and Privacy Policy will apply.

RN - Ambulatory Clinic Telephone Triage - PN Central Practice Support - Full Time - 8 Hour - Days

Job Description:

Start times are not set and new hires must be flexible to start at 8am, 8:30am, and 9:00am during the orientation/training period.

Work Shift:

Scheduled Weekly Hours:

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