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Job Description:
The Ambulatory Telephone Triage Nurse plays a crucial role in providing timely and efficient healthcare support to patients by telephone. The Telephone triage nurse provides timely and accurate assessment of a patient’s symptoms and utilizes critical thinking, nursing judgement, and approved decision support tools to provide appropriate nursing advice and determine the level of care required.Education:
Graduate of an Accredited Nursing Program – Required​
Bachelor's Degree Nursing - Preferred
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Experience:
1 Year Acute Care Hospital - Preferred
1 Year Ambulatory, triage, or medical office experience - Preferred
1 Year Telephone Triage – Preferred
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Certifications/Licensures:
RN Registered Nursing - California Board of Nursing - Required
BLS Basic Life Support - American Heart Association – Required
Skills
Evenings and weekends may be required
Advanced clinical assessment and decision-making ability
Excellent communication skills (verbal and written)
Able to work well independently
Functions well in a high-stress environment
Sound critical thinking
Effective time management and organization skills
Empathetic with the ability to develop trust with patients
Bilingual in English/Spanish- preferred
The Triage Position is on-site in a Call Center Environment. Remote work is not offered. During the training/orientation period, new hires will be expected to work Day Shift (8am-5pm roughly) for a minimum of 2 weeks.
Work Shift:
08.0 - 00:00 - 08:30 No Waive (United States of America)Pay Range:
$69.59 - $93.95HourlyNote: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word ‘exempt’ on it.
Scheduled Weekly Hours:
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