Resident Experience Coordinator

Job Title: Resident Experience Coordinator
Location: Washington, DC
Employment Type: Full Time
Salary Range: $22.00-$24.00 per hour
Department: Activities 

About Us:
Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life. 

Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking Staff Accountants to become part of our family. We invite you to take your first step toward a rewarding career with us!
 

Minimum Qualification

• Bachelor’s Degree Required
• Experience in activity planning and coordination with seniors preferred
• Experience and interest in working with seniors
• Must be creative, organized and innovative
• Excellent communication and engagement skills
• Mature, pleasant, friendly, and cheerful personality 

Skills, Knowledge, Abilities & Personal Characteristics

• Must be effective in understanding all technology used in programming and train new staff in its use
• Engage one to one with residents as needed for more personalized experiences
• Oral and Written Comprehension and Expression - Must be able to convey and understand information and ideas in English
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
• Must be able to independently and effectively ensure the execution of all resident programs
• Must work well in stressful, high pressure situations
• Must maintain composure and objectivity under pressure
• Must have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular situation
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by residents and guests
• Physically able to move at least 50 lbs. without assistance
• Exerting up to 60 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly, to lift, carry, push, pull, or otherwise move objects
• Physically able to bend, reach and work in small areas without difficulty
•  Ability to bend, stretch, stoop and reach repeatedly without difficulty
• Physically able to push and pull, equipment and furnishings
• Physically able to stand and/or sit for extended periods of time
• Ability to stand for long hours and walk long distances without fatigue
• Ability to work under variable temperatures and noise levels
• Utilize technology as a means of communication necessary to support resident needs and ensure operational compliance as well as resident safety and security

Why You'll Love working for Us:
• Competitive wages
• Flexible shifts
• Growth opportunities
• Bonus & incentive programs
• Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees.