Identification Services Operator II

Olgoonik is an Equal Opportunity Employer - EEO, including disability/vets

Olgoonik is a strong family of professional contracting companies established to create benefits for our Alaska Native shareholders and fueled by the belief that to do so our operations must remain of the highest quality, our employees qualified and principled, and our commitment to safety and every clients mission unconditional.

From our roots in Alaskas Arctic to our operations in South America, Europe, Asia, Africa and the Middle East, our experienced and dependable workforce consistently delivers results through a sharp combination of innovation and practicality.

Identification Services Operator II

Overview:

The Identification Services Operator reports to the DSIS Program Manager and provides DOS ID services for Department employees and contractors and other federal government employees/contractors (applicants).The incumbent also performs required and mandated functions and processes and provides customer support services to system users, employees, and visitors.

Primary Responsibilities:

• Processes applicants for DOS ID cards.
• Processes applications for passport/visa photos.
• Processes ID card applications.
• Prepare status reports.
• Provides customer service support.
• Provides training to other users on integrated security management systems.
• Updates files.
• Identifies and resolves DOS ID card problems.
• Identifies and resolves basic access control problems.
• Conducts FBI fingerprints of government employees and contractors.
• Conducts simple background checks.
• Conducts Quality Checks on daily applicant processing.
• Enrolls e-QIP applications.

Supervisory Responsibilities:

N/A

Education and/or Experience:

• High School Education.
• 2 years of clerical and data entry experience or 2 years of college coursework (60 credit hours).
• 1 year of experience working with IDMS.
• 1 year of experience with HSPD-12 procedures and policy

Knowledge, Skills, and Abilities:

• Good working knowledge of Microsoft Windows Applications/Programs.
• Good typing skills.
• Good customer services skills.
• Ability to follow oral and written instructions.
• Ability to perform work with supervision.
• Ability to establish and maintain effective working relationships.

Certificates, Licenses, Registrations:

None Required

Security Clearance:

• SECRET Level Required
• Final Secret clearance with ability to obtain and maintain a Top Secret clearance.

Work Environment:

General office environment. The primary place of performance is the Washington D.C. Metropolitan Area. Travel is required for this position.

Additional Details:

• Subsidiary:Olgoonik Solutions, LLC
• FLSA:Non-Exempt
• Requisition Nbr:2014412

Olgoonik is an Equal Opportunity Employer - EEO, including disability/vets

All qualified applicants will receive consideration for employment without regardto race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or status as a protected veteran. As an Alaska Native Corporation, Olgoonik provides hiring preference to Olgoonik shareholders, descendants, and their spouses to the extent allowed by law.