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Hotel:
Des Moines SheratonNight AuditorFull timeAtrium SPIRIT – where teamwork, passion and appreciation ignite service excellence
Join us at the Sheraton West Des Moines located in the heart of the city of West Des Moines. The Sheraton offers a unique hotel experience with a beautiful waterfall in the middle of the spacious lobby. Our property offers FREE associate meals and travel perks including Marriott and Atrium Traveler Discounts. We offer a comprehensive total compensation package that includes employer paid life insurance, competitive wages, a variety of health insurance options, dental, vision, short- and long-term disability, accident and critical illness insurance, health savings account, flexible spending account, time off accruals, and a 401k retirement plan with an employer match.
Come join us today and be a part of making a difference for each guest that stays at the West Des Moines Sheraton!
Primary Purpose:
The primary purpose of the Night Auditor is to provide guests with an excellent hotel experience while functioning as the sole Front Office Associate during the overnight shift.
Work Performed:
The Night Auditor will be tasked with the following duties, responsibilities, and assignments:
Maintain accurate accounts of cash, checks, and credit transactions;
Provide accounting support to the hotel by ensuring all revenues are posted to the correct department, balance the guest ledger on a daily basis and complete all necessary reports;
Handle confidential information, including guest records, with a high degree of integrity;
Address guest complaints, issues and/or requests in friendly and professional manner, taking initiative to resolve all issues and ensuring that all matters are resolved or escalated to the appropriate representative;
Provide reports to management about asset utilization and audit results;,
Work proactively to recommend changes in operations and financial activities;
Manage daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report;
May be required to make management decisions in a manager’s absence;
Effectively utilize excel, workbooks, and access to submit reports to corporate office as appropriate;
Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications. Maintain confidentiality of proprietary information and protect company assets; and
Any and all other work as required to complete the primary purpose of the position.
Qualifications:
Required Prior Experience:
Six (6) months of Front Office experience in hotel environment.
Prior experience performing basic accounting duties
Required Education:
High School Diploma or equivalent
Preferred Licenses/ Certification:
Valid state driver’s license and adhere to all company guidelines regarding moving violations (if role involves operating company vehicle).
Required Technology:
Use computers and computer systems (including hardware and software) to enter data, or process information
Physical:
Able to stand and/or walk for duration of schedule shift
Other:
Able to read, write and communicate effectively in English
Flexible to working days, early mornings, evenings, nights, weekends and holidays
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When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
- Daily Pay
- Significant Travel Discounts on Marriott and/or Hilton properties
- 401k Plans
- Medical Insurance
- Other property specific benefits
Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.
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