Security Officer I, Southland Casino

The opportunity

Delaware North Gaming is searching for full-time Security Officers to join our team at Southland Casino in West Memphis, Arkansas. As Security Officer team member, you will work under the Security Manager, maintaining a safe and secure environment for guests and team members, in accordance with Arkansas Gaming Commission and applicable operational standards. If you’re looking for a role in an exciting and collaborative environment, take a bet on your next career move and apply today!

Pay

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Enforce rules and regulations of the local gaming commission
• Adhere to all unit and company alcohol service policies and procedures
• Report any incidents, following all departmental and organizational policies and procedures, and report any procedural violations and illegal activity
• Fill out departmental log forms, verifying all paperwork is complete and turned in at the conclusion of shifts
• Process guest complaints, using active listening skills to control difficult situations, and communicate with guests sensitively and with care
• Operate a motor vehicle when necessary

More about you

• No high school diploma or GED required
• Able to be licensed by state gaming commission
• Highly motivated and takes initiative
• Team-oriented; ability to work effectively with others
• Ability to work in a fast-paced environment
• Hold and maintain a valid driver’s license, pass a motor vehicle record check, and drug test
• Operate a motor vehicle when necessary

Physical requirements

• Frequent standing, walking, bending, climbing, stooping, lifting, reaching, and pushing, with strong manual dexterity and the ability to lift and carry up to 35 lbs. You may also occasionally required to sit for periods of time
• Visual awareness, sufficient to identify potential security violations
• Hearing ability sufficient to respond to the spoken voice, audible alarms and two-way radios
• Exposure to all weather conditions

Shift details

Evening shift
Overnight
Weekends

Who we are

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.