Phlebotomy Team Lead - Full Time Days

Leads and coordinates the daily phlebotomy operations, in collaboration with Analytical Specialists, Laboratory Operations Manager and department Associate Vice President. Plans, organizes and directs the activities of section personnel to provide optimal, cost-effective delivery of services according to departmental standards of quality, productivity, and performance. Sets an example of outstanding Customer Service when interacting with all customers. Supervises technical and administrative operations for Laboratory phlebotomy staff. Maintains a staff of qualified personnel to assure quality specimen collection and services. Selects, instructs and develops employees through careful interviewing, comprehensive training, delegation, and supportive coaching. Ensures competency of all personnel. Prepares and monitors annual operating budget for section's cost centers, forecasts workload for revenue projection, meets fiscal requirements. Collaborates the planning of capital purchases and leases with the Analytical Specialist and Operations Director. Oversees section purchasing, receiving, and inventory management to reduce costs. Assures section's compliance with applicable regulations and accrediting standards. Knows and abides by Medical Laboratories policies and procedures. Successfully implements changes to operations as needed. Demonstrates receptiveness to new ideas and successfully helps others through change. Leads communication with employees through constructive techniques including regularly scheduled staff meetings. Provides appropriate recognition and acknowledgement of achievement, serves as a role model to the rest of the section team for effective communication. Actively supports the Quality Program and takes a leadership role in facilitating change to realize noticeable error reduction and service improvement related to pre-analytical quality. Provides educational direction and opportunities for all levels of staff. Actively seeks input from Analytical Specialists and staff, motivates them to seek and participate in development opportunities. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.