The Caseworker works in collaboration with the team and assists in the coordination of care for mental health, behavioral and social needs. Facilitates communication between patients, families, healthcare professionals, community and state agencies and other interdisciplinary team members. Responsible to assist with the implementation of care plan and coordination of behavioral health and social services. Functions as a member of a professional team which provides evaluation and treatment for psychiatric patients including but not limited to: psychological assessment, crisis intervention, case management, patient advocacy, care coordination, and community outreach. Provides input in treatment decisions; presents specific treatment plans for approval. Obtains information from patients and other appropriate sources upon which treatment recommendations are initiated, records all information in medical record. Involves patient, family and others as appropriate in delivery of care and treatment recommendations. Works with patient to determine goals to be achieved during course of treatment. Makes arrangements for the safe and expedient transfer of patients as required. Acts as a resource of information for Division members, patients, referral sources, etc. Assists with provider schedule maintenance. Sets up appointments, arranges for follow-up treatment as indicated. Strives to support quality patient care, patient satisfaction and to assist in the accomplishment of related goals. Assists with insurance verification and authorization procedures. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.
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