Head Hotel Partnerships VP

Citi Travel provides customers with the ability to earn and redeem ThankYou® points by booking flights, hotels, car rentals and attractions. Citi Travel is part of the ThankYou Rewards program and serves as a key part of the overall rewards strategy. This role will focus on leading product strategy innovation and development, and overall enhancement of the hotel travel program. This role will also lead the Luxury and Hotel Collection by building and maintaining strong partnerships with top tier hotel brands while delivering incremental value to customers. This role will be responsible for the following: Develop Citi Travel’s value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a hotel partner to Citi Travel customers. Design and deliver a seamless and rewarding hotel program customer experience for Citi Travel clients. Evaluate the potential to leverage and implement our travel eco system with other strategic hotel partners. Oversee the end-to-end project lifecycle, from concept to launch, ensuring timely delivery and high-quality execution of hotel partner integration. Actively drive year over year growth, including, but not limited to, increasing customer transactions, customer visits and overall engagement of the hotel program. Monitoring, reporting and analytics of the hotel program and benefits utilization that drives strategic initiatives. Manage external partners and ongoing relationships related to the Citi Travel hotel program.