Travel Product Development VP

Citi Travel provides customers with the ability to earn and redeem ThankYou® points by booking flights, hotels, car rentals and attractions. Citi Travel is part of the ThankYou Rewards program and serves as a key part of the overall rewards strategy. This role will be focused on developing the product roadmap across all our travel verticals – air, hotel, car and attractions. Oversee the end-to-end product lifecycle, from concept to launch, ensuring timely delivery and high-quality execution. Actively drive year over year growth, including, but not limited to, increasing customer transactions, customer visits and overall engagement. This role will be responsible for the following: Deep understanding of the core travel booking experience on the Citi Travel portal. Embrace and leverage technology teams alongside the Delivery lead to drive a seamless digital travel booking experience. Build clear and actionable requirements for new features that communicate business needs with accurate details and transparency that drives alignment between stakeholders. Influence across the business to advocate for priority and navigate roadblocks to drive impact around key KPIs. Collaborate across teams to solve production issues that drive customer pain points. Create business cases and deliver value by proactively identifying opportunities for enhancements and growth. Partner with servicing, marketing, compliance and risk managers to drive roadmap priorities. Monitor, report and provide strong analytics that drives strategic initiatives.