Sales Assistant

Under general supervision, the Sales Assistant may act as receptionist; provide support services to the sales and marketing department of a retirement community including typing, word processing, and data entry of contracts, reports, resident data and correspondence with prospective residents. 

Pay range: $20.00 - $27.00

Schedule: Full-time, Monday through Friday from 8:00 AM to 4:30 PM, with occasional weekends as needed.

Work Duties

• Answer all incoming sales and marketing calls in a professional manner; may use a telephone console or switchboard; locate individuals, take messages if necessary; may receive or transmit faxes
• Set appointments and tours with prospective residents, guests and others
• Greet and give directions or information to residents, team members, visitors, guests and vendors
• Type contracts for incoming residents and process applicant documents for financial approval
• Update weekly Apartment Availability Report and other inventory or resident statistical data as may be required.
• Perform word processing and lead tracking programs; processes resident application and financial screening based on computer-based programs
• May keep records of telephone calls received, brochures sent and appointments made for staff
• Maintain and updates all mailing lists
• Track lead sources and completes reports on lead tracking as required
• May conduct move-ins coordination
• Meet with all depositors in a personal appointment to review the details of their residence
• Assist the depositor in making flooring and paint selections from the options provided as well as upgrade options and customization of apartment and costs associated with choices
• Prepare resident upgrade/customization order list and submit to corporate for review and approval
• Coordinate with Housekeeping and other resident services departments to assure readiness of apartment
• Coordinate apartment renovations; prioritizing work orders and outside contractors as required
• Compile the Move-in Guide – a listing of reputable vendors with price lists and helpful hints for new residents to use as resource as they prepare for their move – i.e. moving truck rental, boxes and packing materials, transferring monthly services such as utilities, phone etc. Provide personal attention to those depositors who require help in making moving related decisions
• Visit with residents in their homes/apartment, assisting in furniture placement, measurements and other downsizing challenges
• Coordinate additional help during move including parking for the moving truck, padding for elevator and any other assistance needed to facilitate move-in
• Attend in-service training and workshops and meetings as required. May require up to 5% travel
• Perform various related essential duties as may be required by the director of sales and marketing or corporate office

Skills

• Excellent oral and written communications and presentation skills
• Effective communications with all levels in a professional manner
• Computer software skills including: Microsoft Office, Word, Excel, PowerPoint and community lead data base program
• Typing, word processing, telephone etiquette and procedures and use of standard office equipment
• Proficient in Microsoft Office (Word, Excel and PowerPoint)

MINIMUM REQUIREMENTS

Education:

• High School diploma or equivalent

Experience/Training

(1) year of training and experience which provides the required skills, knowledge and abilities to perform essential functions of the position. 

What's in it for you? 

HumanGood offers competitive pay and phenomenal benefits;

• Eligible positions (30+ hours/week) start with 20 paid days off, plus seven holidays
• Company-matching 401(k) and health plans that give you cash to use for those unexpected health issues
• Tuition Reimbursement to promote your career advancement. 
•  Medical benefits for PT 
• $25 Monthly Cell phone plan, unlimited data
• You can view more information about our total rewards HERE. 

Come see what HumanGood has to offer!