Reports To:Â Resident Services Director
Summary:  The Lead Resident Services Assistant is responsible for ensuring residents receive the appropriate care and service based on their individual service plan. Working hand in hand with the resident services nurses, the lead RSA leads the RSA’s, resolves issues and offers support as needed.
Essential Functions:
- Assist with scheduling RSA’s as needed
- Assist residents with activities of daily living, including bathing, dressing, eating, toileting, hygiene and mobility
- Maintain an awareness of each resident’s general state of physical and mental health and report any changes at once to the Nursing Staff and/or Executive Director
- Keep inventory of medical supplies on hand and assists with ordering when necessary
- Assist with finding shift coverage when unexpected call outs occur
- Develop and help maintain assignments with RN Designee
- Â Keep on-call books current
- Assist in orienting and on-boarding of new Resident Service Assistants
- Respond to resident emergencies; provide first-aid and arrange for appropriate medical follow-up
- Assist residents in keeping apartments/units clean, neat and orderly
- Answer calls for assistance and attend to resident needs promptly
- Medication Prompting
- Assist residents with clothing and laundry needs
- Assist with meal selection, service and feeding as assigned
- Assist with activity program as assigned
- Maintain records according to policy
- File documents and records, etc. as needed
- Participate in a minimum of 12 hours in-service education each year, per state requirements
- Carry out other duties as assigned
Compliance & Safety:
- Follows emergency procedures
- Understands the safety practices and procedures
Communication:
- Communicates effectively with supervisor and other staff
- Advise supervisor and appropriate manager in any changes in physical and mental health of resident immediately
- Ability to maintain positive working relationships with residents, their families, peers and other staff members ï‚· Ability to resolve challenges as presented during day to day operations
Education/Experience/Licensure/Certification:
- Current State Specific Nurse’s Aide Registration and Training
- Experience and passion in working with seniors
- Able to perform tasks which may be physically demanding such as pushing, bending and lifting up to 60lbs
- In good physical and emotional health and free of communicable diseases
Physical Requirements:
- Must be capable of lifting up to 50 pounds while carrying, pushing, or pulling
- While performing the duties of this job, the employee is regularly required to sit, walk, climb stairs push wheelchairs, stand, stoop, kneel, bend, crouch, reach with hands arms, balance, lift, and assist residents with transferring
Miscellaneous:
- Required to work weekends and holidays as assigned, and in inclement weather as needed
- May be required to work on shifts other than the one for which hired
- May be required to work extended hours
- Subject to exposure to infectious waste, diseases, conditions
- Could be subject to hostile and emotionally upset residents due to mental status
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)